Senior Program Manager - Hardware Demo & Operations

Non-IT Program Manager

Required Education: Bachelor's degree in business administration or a related field. Preferred Certifications: PMI or PMP certification preferred.

Required Skills: 8+ years of program management experience, ability to build flexible systems and drive clarity across teams, comfortable in fast-paced, ambiguous environments; proactive and assertive, verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills, strong ability to work independently and manage one's time, strong leadership and mentoring skills necessary to provide support and constructive performance feedback, strong knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods, strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods, strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Preferred Skills: Experience running device/hardware demo operations, experience coordinating with VIPs, policy makers, and executive leadership, experience managing intake/request systems and operational processes.

Overview: The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc or any other non-IT based project.

Job Responsibilities: Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities, present and explain proposals, reports and findings to clients, recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence, analyze technology, resource needs and market demand, to plan and assess the feasibility of projects, confer with management, production and marketing staff to discuss project specifications and procedures, review and recommend or approve contracts and cost estimates, direct, review and approve product designs and changes, consult or negotiate with clients to prepare project specifications.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.