Senior Program Manager

About Koddi

We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace revenue and profit by improving user experience and target shoppers throughout the purchase path. Koddi's platforms enable any advertiser, any marketplace, in any industry to increase awareness, generate demand, and drive revenue. We are committed to driving innovation and growth in the commerce media space.

As part of that commitment, we've launched Koddi Academy, a learning platform designed to provide expert knowledge, competitive insights, and practical strategies for thriving in this fast-growing industry. Explore our latest certification course, to deepen your expertise and stay ahead in the evolving world of commerce media.

You can also sign up for our waiting list to be notified when new courses are released. Get started today at Koddi Academy.

JOB SUMMARY

The Senior Program Manager plays a critical leadership role in driving client growth, operational excellence, and scalable retail media performance. This role is responsible for overseeing complex programs across feature development, advertiser performance, and cross-channel expansion while leading and developing a team of Program Managers and Analysts.

You will eliminate ambiguity, accelerate execution, and translate strategic client goals into measurable outcomes. Acting as both a strategic advisor to clients and a people leader internally, you will align cross-functional teams, influence product direction, and ensure programs deliver revenue growth, operational efficiency, and long-term platform value.

This role is ideal for a strategic operator who thrives at the intersection of client leadership, team development, and technical execution.

What You'll Do

• Lead and develop a team of Program Managers and Analysts, providing coaching, mentorship, and performance oversight
• Own senior-level client relationships across program management, feature development, integration, and advertiser performance
• Serve as the strategic advisor and escalation point for key partners
• Translate client business objectives into actionable product requirements, partnering closely with Product and Engineering to prioritize features and accelerate delivery
• Drive cross-functional alignment across Sales, Account Management, Delivery, Support, and Product teams
• Eliminate ambiguity in performance reporting by delivering clear, data-driven insights that exceed revenue and adoption targets
• Expand platform value by guiding clients across onsite, social, programmatic display, CTV, and emerging advertising channels
• Champion AI-powered tooling and automation to improve efficiency, budget utilization, and media effectiveness
• Proactively adopt emerging AI tools to enhance personal productivity, strategic analysis, reporting quality, and decision-making speed
• Evaluate, test, and operationalize new AI-driven solutions that improve workflow efficiency across program management, performance optimization, and client communication
• Coach and enable your team to effectively leverage AI in their daily workflows, establishing best practices and ensuring responsible, high-impact usage
• Identify opportunities to embed AI into repeatable processes, reducing manual work and increasing scalability across accounts
• Oversee program roadmaps, ensuring scope, timelines, and stakeholder communication are aligned and executed with precision
• Lead partner QBRs and strategic planning sessions focused on growth, optimization, and long-term investment strategy
• Identify opportunities to increase advertiser adoption, improve performance, and scale revenue across accounts
• Coordinate and lead team activities while contributing to broader management decisions and operational improvements
• Monitor retail media and CPG industry trends to inform innovation and test-and-learn opportunities

What You'll Bring

• 7+ years of experience in advertising technology, retail media, or CPG advertising
• 3+ years of people management experience, including leading, mentoring, and coaching high-performing teams
• Proven track record of driving revenue growth and exceeding performance targets
• Deep expertise in self-serve ad platforms such as Koddi, Walmart Connect, Amazon, DSPs, Criteo, social platforms, and retail media networks
• Strong understanding of software delivery processes, product development lifecycles, and customer success workflows
• Demonstrated ability to translate business needs into scalable product and service solutions
• Advanced analytical capabilities with experience leveraging data, SQL, and performance insights to inform strategic decisions
• Strong operational acumen with the ability to manage multiple complex workstreams under tight deadlines
• Exceptional executive-level communication and relationship management skills
• Experience coordinating multiple business functions to resolve client issues and launch new services
• Fluency in advertising ecosystems including paid search, display, sponsored listings, and omnichannel media strategies
• Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment
• High level of organization, accountability, and attention to detail
• Demonstrated fluency in leveraging AI tools to enhance productivity, problem-solving, and team performance