Senior Program Manager Reports To: Program Leadership, Employer Contributions
Function: Program Management Office
Level: Senior (8+ years)
ABOUT THE ROLE
We are looking for a Senior Program Manager to support a new, highly visible financial services program. This is a multi-phase program currently in Phase 1, with additional phases planned after the initial go-live. Working within an Agile pod structure and across functional teams, you will partner closely with the Product Owner, Business Analyst, and Technology team to understand the product vision, business rationale, solution design, delivery progress, and emerging issues. You will use that context to lead integrated planning, program-level risks and dependencies, governance, and executive visibility ensuring teams remain aligned, decisions are made at the right level, and commitments translate into coordinated delivery.
WHAT YOU'LL DO- Own the program s critical path and milestone baseline across all workstreams monitoring progress against commitments, evaluating forecast changes, and initiating recovery actions when delivery is at risk.
- Lead the program governance cadence by maintaining decision, risk, issue, and dependency visibility; confirming ownership and commitments; and intervening when unresolved matters or accountability gaps threaten delivery.
- Lead cross-functional delivery forums across product, technology, operations, external partners, and other stakeholders to resolve dependencies, align joint milestones and readiness activities, secure decisions, and maintain commitment to delivery outcomes.
- Maintain the integrated delivery view across Agile pods, showing how team-level plans connect through cross-pod milestones, dependencies, release readiness, and forecast changes.
- Produce concise weekly program reporting and leadership materials that communicate progress, forecast changes, key decisions, risks, and dependencies requiring attention.
- Mentor and oversee the Junior PMO, delegating logistics and coordination tasks and reviewing outputs.
WHAT YOU BRING- 8+ years of experience leading complex, multi-workstream programs in financial services or another regulated environment.
- Demonstrated experience with integrated planning, critical-path and milestone management, program governance, risk and dependency management, and executive reporting.
- Strong judgment in risk, issue, dependency, and decision management, including knowing when and how to escalate.
- Executive communication and influence, with the ability to distill complex program information into clear recommendations, decisions, and actions.
- Experience coordinating delivery across multiple Agile pods, including cross-team planning, release readiness, and dependency resolution; strong working knowledge of Jira, Confluence, delivery dashboards, and roadmap tools.
- Ability to build sufficient product and operating-model knowledge to challenge assumptions, connect delivery activity to intended outcomes, and communicate implications accurately without taking ownership of product decisions.
- A proactive, pragmatic, and adaptable delivery leadership style that applies proportionate governance and moves stakeholders toward decisions.
ADDITIONAL INFORMATION- Duration: 12 month contract opportunity
- Hybrid Work Model: 4 days onsite required weekly in New York
- Shift: Monday - Friday, 8:00AM - 5:00PM EST
- Rate Range: $80-85/hr. W2 (based on experience)