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Senior Program, Manager, Central Selection (Tools), WWGS (Worldwide Grocery Stores)

Amazon.com Inc

  • Austin, TX
  • 2 days ago

    Highlights

    Drive consistency in how assortment decisions are made across banners and regions, owning work with tech partners to ensure our methodology for coverage, duplication and substitution logic, and optimization is uniform and anchored to consistent selection quality metrics across banners. This creates scale benefit and allows business teams to focus on strategic inputs rather than executional tasks, and prevents tech teams from receiving disparate, sometimes competing, development requests.

    Numbers & Facts

    LocationAustin, TX
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    The Worldwide Grocery Stores (WWGS) Central Selection team is responsible for governing selection strategy and execution across Amazon"s grocery portfolio. We operate at the intersection of category management, operations, and technology, building the mechanisms and guardrails that ensure each banner delivers a differentiated and complementary customer experience. Our work directly impacts millions of grocery customers and shapes how Amazon"s grocery banners coexist and grow together.

    The Sr. PM will own the strategy and framework to enable improved, more automated selection decisions, including regional/local selection. This role works closely with Category, Product, Tech, and BI Teams to deliver effective tools, drive improvements, discover opportunities and present recommendations to business partners and management. This role combines strategic thinking with analytical rigor to create and implement location-specific selection frameworks that optimize both customer experience and operational efficiency.

    The ideal candidate will have strong business sense combined with a solid understanding of technical concepts. You can operate independently, think strategically, analyze data, influence others, and provide strong customer service support. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. High judgment, analytical talent, and exceptional communications are essential to success in this role.

    Key job responsibilities

    Drive consistency in how assortment decisions are made across banners and regions, owning work with tech partners to ensure our methodology for coverage, duplication and substitution logic, and optimization is uniform and anchored to consistent selection quality metrics across banners.

    Enable automation and efficiency by partnering with tech teams to develop shared tooling and selection models that eliminate duplicative manual work across multiple orgs, utilizing AI where possible. This creates scale benefit and allows business teams to focus on strategic inputs rather than executional tasks, and prevents tech teams from receiving disparate, sometimes competing, development requests.

    Maintain customer obsession through standardized, mission-based selection logic that ensures every banner carries the right products for the right missions, localized to customer demand and regional preferences.

    Create SOP and mechanisms to track, manage, and optimize regional-specific selection

    Partner with Category, Product, Tech, and BI teams to implement and enhance selection strategy tools

    Track, optimize, and report to senior leadership on selection workflow improvements and automation

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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