Senior Program Manager - Business Transformation & Enterprise Systems Implementation (Oracle Utilities)

TheStaffed

  • Atlantic City, New Jersey
  • 2 days ago

    Highlights

    Lead end-to-end large-scale enterprise transformation program encompassing Oracle CCS/CC&B, WACS, and integrated utility systems with accountability across all phases from planning through deployment. This role demands a strategic leader capable of orchestrating cross-functional teams, managing multi-million-dollar budgets, and delivering measurable business outcomes in a complex utility environment.

    Numbers & Facts

    LocationAtlantic City, New Jersey

    Description

    Our client is seeking a Senior Program Manager to lead a large-scale business transformation initiative centered on Oracle Utilities systems implementation. This role demands a strategic leader capable of orchestrating cross-functional teams, managing multi-million-dollar budgets, and delivering measurable business outcomes in a complex utility environment.

    Responsibilities & Qualifications

    • Lead end-to-end large-scale enterprise transformation program encompassing Oracle CCS/CC&B, WACS, and integrated utility systems with accountability across all phases from planning through deployment
    • Establish and maintain program governance structures, steering committees, and executive reporting cadence; serve as primary liaison between executive leadership, business units, IT, and external partners
    • Develop and manage integrated program plans, multi-million-dollar budgets, and resource allocations while tracking benefits realization and business outcomes
    • Drive business process redesign and optimization through facilitated workshops; assess current-state processes and design future-state operating models aligned with business objectives and regulatory requirements
    • Coordinate end-to-end implementation activities including requirements gathering, solution design, testing, data conversion, training, and deployment across Oracle and related systems
    • Oversee vendor and system integrator relationships; drive accountability, manage dependencies, and ensure delivery against timelines and quality standards
    • Develop and maintain comprehensive risk mitigation plans, contingency strategies, and change management approaches; monitor program health and escalate risks proactively
    • Champion process improvement and operational efficiency initiatives using methodologies such as Lean, Six Sigma, and Business Process Management (BPM)

    Requirements

    • 10–15 years of program and project management experience with demonstrated success leading large-scale enterprise transformations and ERP implementations
    • Deep expertise in Oracle Utilities systems, specifically Oracle CCS/CC&B and WACS implementation and integration
    • Proven experience managing multi-million-dollar program budgets, financial performance tracking, and resource optimization
    • Strong knowledge of utility industry operations, regulatory requirements, and business processes (customer billing, field service, outage management, etc.)
    • Advanced competency in program governance, project governance frameworks, and executive stakeholder management at C-suite level
    • Demonstrated expertise in business process redesign, change management, and organizational transformation methodologies
    • Strong analytical and communication skills with ability to synthesize complex information and present clear status, risks, and financial performance to executive audiences
    • Vendor management experience and proven ability to coordinate across multiple system integrators, IT teams, and business stakeholders in matrix environments

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