Immediate need for a talented Senior Program Manager – Agency & Partner Marketing. This is a 06 months contract opportunity with long-term potential and is located in NYC, NY(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-23605
Pay Range: $80/hr - $85/hour. Traveler benefits as per agency package. (Benefits vary by vendor and assignment).
Key Responsibilities:
- Agency & Partner Program Management
- Own the day-to-day operations and continued scaling of an established agency certification program.
- Manage agency applications, qualification, validation, certification status, communications, and program requirements.
- Partner with Sales teams to evaluate agency eligibility and move agencies through the qualification process.
- Manage agency questions, escalations, exceptions, and program-related issues.
- Maintain program integrity while delivering a strong agency and stakeholder experience.
- Develop and operationalize processes that enable programs to scale efficiently.
- Build & Launch New Partner Programs
- Lead the design and development of a new Agency Partner Program.
- Gather requirements and translate business needs into scalable program structures.
- Define eligibility criteria, qualification requirements, governance, roles, workflows, and approval processes.
- Develop program roadmaps, operating models, pilot structures, success metrics, and communication plans.
- Coordinate legal, brand, product, sales, and operational reviews.
- Lead pilot execution, gather feedback, iterate on the program, and prepare for broader launch.
- Develop strategies to move programs from manual pilot → repeatable operation → scaled ecosystem.
- Cross-Functional Program Leadership
- Serve as the central program owner across Marketing, Sales, Product, Go-to-Market Operations, Legal, Brand, Data, and agency stakeholders.
- Establish clear ownership, milestones, dependencies, and accountability across multiple teams.
- Drive cross-functional workstreams and resolve blockers before they impact delivery.
- Influence stakeholders without direct authority.
- Communicate complex program decisions clearly to executives, internal teams, agencies, and business partners.
- Manage competing priorities and changing requirements in a fast-moving environment.
- Program Operations, Governance & Process Design
- Build project plans, roadmaps, governance structures, operating procedures, and decision frameworks.
- Create scalable processes for program intake, qualification, validation, approvals, communications, and ongoing operations.
- Maintain program documentation including SOPs, FAQs, requirements, decision logs, and edge cases.
- Identify opportunities to improve program efficiency, consistency, and scalability.
- Support automation and AI-enabled workflow improvements where appropriate.
- Data, Reporting & Program Performance
- Define program KPIs, reporting requirements, and success metrics.
- Partner with Data/Reporting teams to develop dashboards and reporting mechanisms.
- Monitor program performance and identify opportunities for optimization.
- Translate data and stakeholder feedback into actionable program improvements.
- Present program status, performance insights, risks, and recommendations to leadership.
Key Requirements and Technology Experience:
- 6+ years of experience in Program Management, Project Management, Marketing Program Management, Marketing Operations, Strategy & Operations, or a related discipline.
- Demonstrated experience owning programs through the full lifecycle:
Planning → Design → Pilot → Launch → Execution → Optimization → Scale. - Strong experience managing complex, cross-functional programs with multiple stakeholders and workstreams.
- Experience working across functions such as Marketing, Sales, Product, Operations, Legal, Data, or GTM.
- Strong project planning, roadmap development, governance, risk/dependency management, and execution skills.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to process/documentation.
- Ability to operate effectively in ambiguous, rapidly changing environments.
- Ability to influence and drive decisions without direct authority.
- The hiring team is targeting experienced Program Manager/Senior Program Manager profiles rather than junior project coordinators, with approximately 6–10+ years being the strongest range
- Agency development programs
- Agency partner programs
- Partner ecosystems
- Partner enablement
- Agency enablement
- Agency growth programs
- Channel programs
- Partner operations
- Agency certification/accreditation
- Partner recognition programs
- Marketing / Advertising
- Digital marketing
- Digital advertising
- Marketing operations
- Agency marketing
- Partner marketing
- Growth marketing
- Go-to-market programs
- Marketing technology / AdTech
- Program Types
- Particularly valuable experience includes:
- Certification programs
- Accreditation programs
- Partner qualification programs
- Agency onboarding programs
- Partner enablement programs
- Agency recognition programs
- Partner tiering programs
- GTM programs
- Pilot programs
- Revenue-growth programs
- Cross-functional marketing initiatives
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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