Senior Product Specialist

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts.

Payrate: $47.00 - $47.00/hr.
 
Summary:
The main function of a product specialist is to be the subject matter expert on a product through its development. The typical product specialist will provide technical advice to customers concerning their product.
 
Responsibilities

• Demonstrate the value of a product technology to advance customers' objectives.
• Provide insight and thought leadership to customers concerning the applicability of highly complex products.
• Analyze and apply industry, competition, and market knowledge to present the positive value of our solutions.
• Recommend product and service configurations to assist with any system design and integration necessary.
• Develop and implement a company-wide go-to-market plan, working with all departments to execute.
• Ensure product quality expectations are defined and known across the team.
• Maintain a high level of technical knowledge within the Dacor Home Appliance and Electronic Products, both Sales, Product & Customer Care Departments.
• Manage to enhance service expertise by reviewing service contents for products and functions and providing improvements for service contents.
• Development, preparation, and critical review of technical reports, technical documents, test procedures, user guides, installation, and maintenance manuals.
• Analyze current STG status to determine the extent of missing contents for Dacor.
• Collaborate with PI Team to add missing models to STG.
• Review Service & Training Manuals and create content for new models prior to launch.

 
Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or equivalent Home Appliance experience.
• 2-4 years of experience in Engineering or Technical Field / Home Appliance field.
• MBA or other related advanced degree preferred.

 
Skills

• Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
• Ability to work independently and manage one's time.
• Knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Korean Bilingual preferred - not required.

 
Pay Transparency: The typical base pay for this role across the U.S. is: $47.00 - $47.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match,  life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 
 
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
 
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