Senior Product Owner Guidewire InsuranceNow
Custom Business Solutions, Inc
- Bedford Park, IL
- 18 days ago
Highlights
This role partners closely with stakeholders across technology and business units to define and deliver high-impact features, prioritize the product backlog, and shape the evolution of the platform to meet current and future business needs. This position has end-to-end ownership of the InsuranceNow platform and related applications and serves as the final decision-maker for priorities, business value, and functionality.
Numbers & Facts
| Location | Bedford Park, IL |
| Industry | Staffing/Employment Agencies |
| Company Size | 1 to 9 employees |
| Year Founded | 1995 |
| Website | http://www.custom-it.com/ |
Description
Position Overview
We are seeking a strategic and collaborative Senior Product Owner to support and guide two Agile development teams focused on the Guidewire InsuranceNow platform. This role partners closely with stakeholders across technology and business units to define and deliver high-impact features, prioritize the product backlog, and shape the evolution of the platform to meet current and future business needs.
This is an individual contributor role serving as the customer proxy for Agile teams. The Product Owner will align delivery efforts with business goals and drive value across underwriting, policy administration, billing, and claims. This position has end-to-end ownership of the InsuranceNow platform and related applications and serves as the final decision-maker for priorities, business value, and functionality
delivered by the Agile development teams.
Key Responsibilities
Platform Ownership & Vision
We are seeking a strategic and collaborative Senior Product Owner to support and guide two Agile development teams focused on the Guidewire InsuranceNow platform. This role partners closely with stakeholders across technology and business units to define and deliver high-impact features, prioritize the product backlog, and shape the evolution of the platform to meet current and future business needs.
This is an individual contributor role serving as the customer proxy for Agile teams. The Product Owner will align delivery efforts with business goals and drive value across underwriting, policy administration, billing, and claims. This position has end-to-end ownership of the InsuranceNow platform and related applications and serves as the final decision-maker for priorities, business value, and functionality
delivered by the Agile development teams.
Key Responsibilities
Platform Ownership & Vision
- Serve as the primary business representative for the Guidewire InsuranceNow platform.
- Define and communicate the product vision, roadmap, and priorities in alignment with enterprise objectives.
- Advocate for platform growth and capabilities through continuous enhancement and stakeholder alignment.
- Own and manage the product backlog for two Agile development teams.
- Prioritize features and user stories based on business value, dependencies, and stakeholder input.
- Collaborate with teams on sprint planning, refinement, and demos to ensure delivery of high-quality, valuable increments.
- Define clear acceptance criteria and validate deliverables to ensure they meet business needs.
- Engage with business leaders, operations teams, and subject matter experts to gather requirements and translate them into actionable development items.
- Maintain strong, timely, and meaningful feedback loops between users and development teams.
- Promote platform adoption and usability by supporting change management and communications efforts.
- Demonstrate solid leadership skills and domain knowledge of the solutions being developed.
- Monitor metrics, usage patterns, and feedback to inform enhancements and platform strategy.
- Support release planning, testing coordination, and issue triage across functional areas.
- Ensure platform configuration and development work align with compliance, regulatory, and operational standards.
- 5+ years of experience in a Product Owner or business-facing technology leadership role.
- Hands-on experience with core insurance platforms; Guidewire InsuranceNow experience is strongly preferred.
- Required: Property & Casualty (P&C) insurance industry experience, particularly in underwriting, policy administration, billing, or claims.
- Deep familiarity with Agile methodologies and collaborative team environments.
- Strong communication, facilitation, leadership, and decision-making skills.
- Ability to synthesize complex inputs into clear priorities and features.
- Experience working with cross-functional teams, including IT, business stakeholders, and third-party vendors.
- Proven track record in platform ownership and incremental delivery of enterprise technology solutions.
About Company
Custom Business Solutions, a Certified Woman-Owned Business Enterprise is a leader in information technology consulting and professional services specializing in the Southeastern Michigan and Mid-Michigan markets. Custom was founded in 1995 with two major goals: Develop long-term satisfied client relationships Develop long-term satisfied employee relationships
We solve our clients' business problems with solutions that create results commensurate with client expectations. We deliver these solutions in ways that make it easy for our customers to do business with us! Custom excels at the rapid implementation of business application solutions allowing us to deliver immediate value to our clients.
CUSTOM offers a wide variety of service options designed to provide our clients' flexible solutions and support. Custom provides skilled professionals with solid experience creating immediate value. Our company has developed a strong client base including industry leaders in insurance, healthcare, finance, accounting and public utilities.
At CUSTOM, we know the importance of talented people with the right technical skills. We understand being successful requires balance between exceptional interpersonal skills and technology. Taking these attributes into account, Custom is able to provide superior personalized service. This simple approach differentiates us from the competition. We call this the 'CUSTOM DIFFERENCE'.