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Senior Product Manager, US Furniture

Amazon.com Inc

  • Seattle, WA
  • 3 days ago

    Highlights

    Responsibilities include collaborating with the 3rd party marketplace organization to scale initiatives across the fast growing 3P business, engaging with tech teams to enhance customer trust and drive conversion, and diving deep into operations to enhance our speed to customers. PM will have several key responsibilities, including: Category ownership and strategy: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and GMS growth through timely analysis and action.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    The Furniture team is looking for a smart, analytical, and driven Senior Product Manager to help shape the future of our CX. This role offers a unique combination of owning strategic parts of the Furniture P&L while also driving large, high visibility projects across the full Furniture category. You will drive category insights to inform strategic direction and investment areas to best serve our customers across both Retail and 3P, while also being the primary point of contact for the US 3P org within Retail.

    Responsibilities include collaborating with the 3rd party marketplace organization to scale initiatives across the fast growing 3P business, engaging with tech teams to enhance customer trust and drive conversion, and diving deep into operations to enhance our speed to customers. In this role, you will work closely with the leadership team to develop our long-term strategic plan.

    We are seeking a business leader with a broad skill set who demonstrates analytical horsepower, deep curiosity to uncover how things work, excellent business judgment, and a passion for innovation and experimentation.

    Key job responsibilities

    The Sr.PM will have several key responsibilities, including:

    • Category ownership and strategy: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and GMS growth through timely analysis and action.
    • Cross functional collaboration: Own relationships spanning MFN, US 3P, tech teams, and Retail to deliver a best-in-class CX for Furniture customers.
    • Product management: Define, drive implementation, and scale features to create a best-in-class CX for Furniture customers.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

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    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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