Senior Product Manager - Technical, Audible Fraud Defense

Amazon.com Inc

Newark, NJ

JOB DETAILS
SKILLS
Construction Safety, Content Delivery/Distribution, Customer Experience, Customer Support/Service, Customer/Consumer Behavior, Data Science, Digital Rights Management (DRM), Ecosystems, Entrepreneurship, Leadership, Legal, Metrics, Product Development, Product Management, Product Planning, Product Strategy, Risk, Risk Modeling, Royalties, Royalty Accounting, Storytelling, Technical Leadership, Technical Strategy, YouTube
LOCATION
Newark, NJ
POSTED
25 days ago

At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE

Want to protect creators, customers, and the integrity of the world"s leading audio storytelling platform? Come join the Audible Fraud Defense team as a Senior Product Manager - Technical, where you will own the product strategy and roadmap for Audible"s fraud defense and anti-piracy capabilities across all global marketplaces.

Audible is the leading producer and provider of audio storytelling, with over 1MM titles, 141K+ creators, and listeners in 180+ countries. As we scale our content catalog and creator ecosystem, the sophistication of fraud and piracy threats grows with it - from creator royalty harvesting and payment fraud to large-scale content piracy on platforms like YouTube. We need a product leader who can define and drive the technical product strategy that stays ahead of these evolving threats.

ABOUT YOU

In this role, you will own the end-to-end product vision for Audible"s Fraud Defense program - spanning creator fraud, customer fraud, and content piracy. You will define what to build, why it matters, and how to measure success. You will work closely with engineering, data science, legal, content, and security teams to translate complex fraud signals into durable product mechanisms that protect our ecosystem at scale. The ideal candidate brings deep experience building trust & safety or fraud prevention products, strong technical judgment for evaluating detection and enforcement architectures, and a track record of driving product strategy in ambiguous, high-stakes domains.

As a Senior Technical Product Manager for the Audible Fraud Defense team, you will…

  • Own the product roadmap for Audible"s fraud defense program across three risk domains: creator fraud (royalty harvesting, copyright infringement, listening manipulation), customer fraud (payment fraud, account abuse, policy exploitation), and content piracy (DRM circumvention, unauthorized distribution, platform scraping). Define how fraud risk is modeled, detected, and acted upon across Audible"s global marketplaces
  • Drive the product strategy for Audible"s anti-piracy capabilities, including application attestation to detect inauthentic app access, YouTube Content ID integration for automated takedown, audio watermarking for forensic source tracing, and anti-scraping detection systems. Define graduated enforcement frameworks that balance customer experience with content protection
  • Own the product vision for Audible"s fraud detection and enforcement platform - defining how signals from consumption patterns, payment behavior, account activity, and content distribution are evaluated to identify and contain fraud. Partner with data science and engineering to improve detection precision, reduce false positives, and scale automated enforcement across all marketplaces
  • Build product mechanisms that protect creator royalties from exploitation while ensuring legitimate creators and customers are not negatively impacted. Define how trust scoring, abuse thresholds, and appeal processes work across the creator and customer lifecycle
  • Partner with Content, Legal, Engineering, Security, Customer Service, and external partners (publishers, industry associations, anti-piracy vendors) to align on fraud prevention strategy and drive execution. Represent the fraud defense program in executive reviews (Monthly Fraud Review, OP1/OP2). Influence without authority across organizations with competing priorities
  • Define and own key fraud metrics - detection rates, false positive rates, financial impact avoided, takedown success rates, and operational efficiency. Use data to inform roadmap priorities, report program impact, and drive risk-based decisions with leadership

ABOUT AUDIBLE

Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles