Senior Product Manager - Technical, Alexa Connections

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Alliance/Partner Management, Amazon Alexa, Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Business Intelligence, Business Operations, Business Skills, Communication Skills, Competitive Analysis/Strategy, Cross-Functional, Ecosystems, Finance, Leadership, Legal, Matrix Management, Memory Hardware, Metrics, Onboarding, Product Management, Product Strategy, Technical Writing, Time Management, Use Cases
LOCATION
Seattle, WA
POSTED
30+ days ago

The vision for Alexa is to be the world"s best personal assistant - one that plays a vital role in managing the communication lives of customers, from drafting messages to coordinating with people on their behalf. At Alexa Connections, we"re leveraging Generative AI and strategic partnerships to bring this assistant to life.

We are looking for a Senior Product Manager - Technical to own the strategy for building an ecosystem of communications partners on Alexa+.

This role sits at the intersection of technical fluency, product management, business acumen, and developer advocacy.

If you"re passionate about working shoulder-to-shoulder with communications partners - understanding their roadmap, identifying mutual wins, and celebrating shared success - this role is for you.

Key job responsibilities

As a Senior Product Manager - Technical in Alexa Connections, you will have the below responsibilities. This role is cross-functional - you will work closely with engineering, science, design, business intelligence, operations, finance, legal, and executive teams to bring partnership experiences to market.

  • Partner Relationships: Build deep, trust-based relationships with communications partners - understanding their roadmap, technical constraints, and business goals to identify mutual wins
  • Product strategy and hero Use Cases: Co-create a compelling product strategy and align on hero use cases with partners that showcase what"s possible when their platform meets Alexa+
  • Seamless Onboarding: Own the end-to-end partner onboarding experience - reducing time-to-integration and removing friction so partners can go live on Alexa+ as fast as possible
  • Drive to Success: Partner closely with communications platforms post-launch to drive adoption, measure impact, and iterate toward shared success metrics
  • Internal Partnerships: Partner within engineering teams within Alexa to define integration points, APIs, and platform capabilities that enable seamless 3P developer experiences
  • Partner Summits & Advocacy: Represent Amazon at partner summits to attract new communications partners and grow the developer ecosystem on Alexa+

A successful candidate will have strong partner instincts, be able to work effectively in a matrix organization, and be adept at translating partner needs into platform capabilities that benefit customers.

A day in the life

As a partner product manager in Alexa, no two days are the same. You are the bridge between Amazon and our communications partners - owning the relationship, the integration experience, and the shared success.

Weekly, you"ll meet with partners to understand their roadmap and integration challenges, co-define hero use cases for Alexa+, analyze adoption metrics, write PRFAQs and BRDs for platform capabilities, and think big about which partners to attract next.

Daily, you"ll work across engineering, design, legal, BD, and senior leadership - synthesizing partner feedback, competitive intelligence, and technical constraints into cohesive strategy. You"ll remove blockers for partners in flight and advocate for platform investments that make Alexa+ the best place for communications partners to build.

People will look to you to connect the dots between what partners need and what our platform can deliver. Our partners are technical teams, so you"ll use API specs, architecture diagrams, and technical documentation to understand challenges and communicate solutions."

About the team

Our vision is to make Alexa the world's most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory. We are building a culture that can achieve career milestones and have fun together while progressively serving our customer to delight. Come join us.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles