Senior Product Manager Tech, Selling Partner Trust and Store Integrity (TSI)

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Automation, Disbursements, Establish Priorities, International Tax, Legal, Legal Investigation, Machine Tool, Metrics, Partner Sales, Product Management, Product Planning, Product Strategy, Regulations, Risk, Sales, Tax Regulations, Technical Sales
LOCATION
Seattle, WA
POSTED
30+ days ago

Join a high-impact team at the forefront of global compliance innovation, where you"ll shape how Amazon protects its marketplace from sophisticated fraud and abuse while ensuring legitimate sellers can operate without unnecessary friction. As we scale compliance enforcement across international markets, we"re building the next generation of treatment and enforcement infrastructure-moving from one-size-fits-all actions to graduated, risk-calibrated responses that match the severity and confidence of each risk signal. You"ll work at the intersection of verification, investigation, and enforcement to ensure that when we identify bad actors, we take the right action at the right time with the right intensity.

The Global Tax and Account Compliance team is seeking a strong Senior Product Manager - Tech to own the treatment and enforcement product strategy within our tax compliance and bad actor prevention program. This role sits at the critical junction between risk detection and seller-facing outcomes-translating risk signals into proportional enforcement actions, building holistic verification workflows, and designing the seller experience for remediation and appeals. You will partner closely with other product stakeholders, operations, legal, and engineering to deliver end-to-end enforcement capabilities that protect billions in gross merchandise sales.

Key job responsibilities

The scope of this role is evolving and will be shaped by the person in it. You should be comfortable operating in ambiguity, defining your own charter, and influencing where ownership is shared or emerging.

Key job responsibilities

  • Own the product roadmap for treatment and enforcement capabilities, including graduated seller restrictions, verification workflows, enforcement automation, and remediation/appeals experiences
  • Define and evolve the enforcement framework-translating risk classifications into proportional treatment actions ranging from enhanced verification to disbursement holds to account-level restrictions
  • Design enforcement policies and seller experiences that balance compliance rigor with seller trust-ensuring every restriction comes with a clear path to resolution
  • Partner with operations, investigations, and legal teams to build investigator tooling and workflows that scale enforcement globally
  • Navigate complex, multi-stakeholder environments across organizations where ownership boundaries are evolving and require influence without authority
  • Define success metrics and monitoring frameworks for enforcement effectiveness-including enforcement precision, time-to-action, false positive rates, reinstatement rates, and seller experience impact
  • Translate investigation insights, emerging fraud schemes, and regulatory changes into prioritized product requirements

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles