Senior Product Manager - Tech External Services, Amazon Elastic Block Store (EBS)

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Analysis Skills, Business Development, Business Growth, Business Skills, Career Development, Cloud Computing, Communication Skills, Cross-Functional, Customer/Client Research, Data Analysis, Distributed Computing, Establish Priorities, Frequently Asked Questions (FAQ), Leadership, Market Entry Strategy, Market Segmentation, Mentoring, Metrics, Partner Sales, Pricing, Problem Solving Skills, Product Lifecycle Management, Product Management, Product Marketing, Product Planning, Product Pricing, Product Strategy, Public/Media/Press/Analyst Relations, Requirements Management, Resolve Customer Issues, Resource Management, Sales, Sales Prospecting, Set Goals, Software as a Service (SaaS), Startup, Strategic Planning, Team Lead/Manager, Technical Services Management, Usage Analysis, Use Cases
LOCATION
Seattle, WA
POSTED
6 days ago

Amazon Elastic Block Store (EBS) is looking for an seasoned product manager and disruptive thinker to help us define the vision and strategy for block storage on AWS. As a member of the team you"ll work alongside engineers and leaders to develop and operate one of the largest distributed systems in the world.

In this position, you will define product requirements, business and go-to-market strategy, and pricing for a set of critical new EBS features, while tirelessly champion the needs of our customers. This role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You'll work with our customers, partners, and operational stakeholders to prioritize roadmap features, and lead the definition of new capabilities through expertly crafted PR/FAQs.

A successful candidate must have exceptional problem solving skills, strong business judgment, and demonstrated experience leading cross-functional teams. We are looking for a proven ability to execute both strategically and tactically, and someone with creative vision who is excited to take on new, ambiguous, and disruptive projects that will be industry-defining. This position requires a solid technical background and strong analytical skills. You must be genuinely passionate about solving problems for customers and excited about cloud technologies, and be able to communicate your ideas clearly verbally and in writing. Past experience in with large-scale SaaS applications is helpful, but not required.

Key job responsibilities

  • Defining products by working backwards from the needs of different customer segments / jobs-to-be-done
  • Managing the entire product life cycle from strategic planning to tactical execution
  • Establishing goals and analyzing metrics and product usage data to identify opportunities and deliver success
  • Leading user research projects to identify new opportunities to innovate on behalf of our customers
  • Working closely with engineering to make prioritization and tradeoff decisions
  • Defining the vision, product strategy and roadmap for our products and working with key stakeholders in the company to deliver on that vision, e.g. sales, partner teams, international site leaders, etc.
  • Pricing new features and products
  • Responsible for the go-to-market plan and enablement, working to ensure that sales, SAs, and our partner teams have what they need to be successful

A day in the life

Your day might start with a couple of calls with a startup, then large international Enterprise customer who you have selected to interview about pain points in a feature area you"re researching. You have a loosely-held hypothesis, but you want to deeply understand the customers" use cases and unique challenges. You then meet with the Director of Engineering to discuss product roadmap and resource allocation. Mid-morning, you collaborate with product marketing and business development on go-to-market strategies. After lunch, you have blocked off a couple hours to analyze product usage data to confirm/disconfirm one of your hypotheses and work on the PR/FAQ for the feature. Your day ends with preparation for a strategy meeting with our VP on how we grow the business, then you trot off to happy hour with some of your PM colleagues.

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance

We value work-life balance. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

On EBS, we truly care about developing the careers of our product managers. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded PM.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles