Amazon.com Inc logo

Senior Product Manager-Tech, AWS Field eXperiences

Amazon.com Inc

  • Boston, MA
  • 2 days ago

    Highlights

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. You"ll be responsible for building and orchestrating AI agents that collaborate seamlessly to automate administrative tasks-from prospecting and account planning to meeting preparation and opportunity management-enabling sellers to focus their time and energy on what they do best: building relationships and closing deals.

    Numbers & Facts

    LocationBoston, MA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Are you looking for a unique opportunity to create a new global product from scratch? AWS is seeking an innovative, passionate, results-oriented leader to drive product management for an exciting new global solution. This is a confidential strategic initiative for AWS.

    We are looking for an experienced Product Manager that thrives by creating high-bar product and engineering cultures. You will be a member of a team working on a game changing AWS offering that intersects highly scalable real-time software, front-end technologies, innovative user experience, machine learning, and analytics.

    You will be responsible for driving the technical product roadmap, partnering with development and success teams to deliver new products. In this position, you'll be an owner in innovating and delivering disruptive value to our customers, expanding customer adoption and usage growth, and raising the bar in ensuring we deliver the best possible experience. Specifically, we are looking for a Product Manager that has experience reporting and is comfortable taking raw data to produce reports in a business analytics tool.

    We're looking for a tenacious self-starter with a passion for engagement products, who can serve as a strong advocate for our customers. You should have strong writing skills, an ability to technically dive deep, work with development teams, and possess the desire to develop ideas independently in a fast-paced start-up environment. You must have a track record of understanding customer needs and delivering technology solutions to address those needs.

    Come join a smart, innovative team that's obsessed with serving its customers and is having fun doing so in a start-up-like environment!

    Key job responsibilities

    As a Senior Product Manager-Tech on the team, you will drive the product roadmap for next-generation agentic tools that revolutionize how AWS sellers work. You"ll be responsible for building and orchestrating AI agents that collaborate seamlessly to automate administrative tasks-from prospecting and account planning to meeting preparation and opportunity management-enabling sellers to focus their time and energy on what they do best: building relationships and closing deals. Working cross-functionally with engineering, design, and field teams, you"ll define product requirements, prioritize features, and deliver solutions that measurably reduce seller workload while improving sales effectiveness. Your work will directly impact thousands of sellers managing hundreds to thousands of accounts, with the goal of achieving significant time savings through intelligent automation and agentic workflows

    About the team

    About AWS

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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