Senior Product Manager, SMB Platform

Clera

  • New York, New York
  • 8 days ago

    Highlights

    You will lead a high-impact area spanning customer onboarding, business workflows, integrations, and customer-facing AI, helping small businesses manage financial work more easily. Familiarity with discovery and awareness channels such as SEO, AEO and LLM-driven search, organic, affiliate, and content.

    Numbers & Facts

    LocationNew York, New York
    Websitehttps://www.getclera.com/

    Description

    About the Role

    Join a fintech product team building a small-business financial platform. You will lead a high-impact area spanning customer onboarding, business workflows, integrations, and customer-facing AI, helping small businesses manage financial work more easily.

    What You'll Do

    • Own the roadmap for customer-facing AI features, applying AI to make financial tasks more intuitive and efficient.

    • Improve the customer journey from signup through activation and ongoing engagement.

    • Build business tools for invoicing, workflow automation, reminders, reconciliation, and everyday financial operations.

    • Set strategy for integrations and APIs across accounting, payments, payroll, and business software.

    • Explore LLMs, agentic workflows, and automation while balancing usefulness, accuracy, privacy, and risk.

    • Run experiments across onboarding, activation, adoption, and retention, using metrics to guide product decisions.

    • Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.

    What We're Looking For

    • 5 to 15 years of relevant product management experience at a senior level.

    • Experience building products that use AI, LLMs, or agentic workflows.

    • Experience building integrations, APIs, or platform products.

    • Familiarity with discovery and awareness channels such as SEO, AEO and LLM-driven search, organic, affiliate, and content.

    • A bachelor's degree; an advanced degree or relevant analytical or technical background is a plus.

    • Strong cross-functional collaboration and a data-informed approach to product experimentation.

    Compensation & Benefits

    Base salary is $160,000 to $200,000 annually. Visa sponsorship is not available.

    Location

    Hybrid position in New York, New York, with 2 to 3 days onsite each week.

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