Senior Product Manager, Saas & Mobile App Experience

About Us:

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.

Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.

Overview:

We are seeking an experienced Senior Product Manager, SaaS & Mobile App Experience to drive the growth and evolution of TP-Link Systems' HomeShield subscription platform and Deco mobile application ecosystem. This role combines ownership of SaaS subscription services, mobile app feature delivery, and strategic partner integrations that enhance the connected home networking experience for millions of users worldwide.

The ideal candidate will lead the full product lifecycle for customer-facing mobile experiences and value-added subscription services, while also identifying and managing strategic vendor partnerships that expand HomeShield capabilities and recurring revenue opportunities. This individual will work closely with global engineering, PMO, business, and partner teams to deliver innovative software features tied directly to TP-Link Systems' Deco hardware ecosystem.

We are looking for someone who thrives in fast-paced environments, demonstrates strong ownership and autonomy, and is passionate about delivering highly engaging consumer app experiences at scale. This role offers the opportunity to directly influence both hardware integration strategy and SaaS revenue growth within a rapidly expanding smart home networking platform serving more than 10 million monthly active users.

Key Responsibilities

• Own and drive the product roadmap for HomeShield SaaS subscription services and related mobile app experiences
• Develop and execute subscription service strategies focused on improving customer engagement, retention, and recurring revenue growth
• Identify, evaluate, negotiate, and manage strategic vendor partnerships that expand HomeShield service offerings and customer value
• Lead integration efforts for third-party services and vendor capabilities into the Deco and HomeShield ecosystems
• Manage the full product lifecycle for mobile app features, from concept and PRD creation through launch, optimization, and ongoing iteration
• Deliver software-enabled experiences that enhance and extend the capabilities of TP-Link Systems' Deco hardware platform
• Coordinate closely with global engineering, PMO, support, and product teams across the United States and overseas development organizations
• Build launch timelines and drive cross-functional execution to ensure successful delivery of new app features and subscription capabilities
• Partner with engineering teams to align feature development with long-term product roadmaps and release schedules
• Monitor and analyze mobile app performance metrics, including conversion rates, subscription engagement, crash rates, retention, and user adoption
• Lead feature strategy discussions with design and engineering teams to improve app usability, customer journeys, and overall user experience
• Support mobile application releases, App Store optimization efforts, and feature rollout logistics
• Manage and coordinate across mobile, backend, and subscription billing technology stacks to support seamless customer experiences
• Conduct market research, competitive analysis, and trend evaluations to identify opportunities for product innovation and SaaS growth
• Drive collaboration across internal stakeholders and external partners to ensure alignment, execution, and business impact