Senior Product Manager, Retail Operations and Initiatives

This Sr. Product Manager will oversee a set of initiatives that seek to accelerate item-level productivity in North American Stores business, and improve our recovery on overstock, damaged, and unsellable inventory. This will involve building and scaling new initiatives, as well as optimizing and enhancing existing Amazon workstreams. The Senior Product Manager will work closely with cross-functional stakeholders across Retail Business, Operations, and Supply Chain Technology. As the role is global in nature, you will have an opportunity to work with stakeholders in Europe and Asia to develop and execute market-specific strategies that accelerate item-level productivity and recovery. It is still Day 1, and you will be tasked with establishing and building key performance indicators while owning and defining product strategy, Selling Partner engagement and experience, financial outputs, and regular updates to senior leadership.

Key job responsibilities

This role requires a leader who thrives in ambiguity, identifies opportunities and moves fast to capture them, and has an unrelenting tenacity. An ideal candidate will have strong organizational and influencing skills and uses data to guide their decision-making

Key responsibilities include:

• Defining and implementing a world-class inventory management and defect reduction strategies across our supply chain.
• Translating Selling Partner experiences into clearly defined product requirements.
• Managing prioritization and trade-offs of a product roadmap to ensure delivery of a great Selling Partner experience.
• Managing prioritization and trade-offs of operational priorities to ensure we are reducing the most costly defects in our supply chain.
• Anticipating and resolving strategic issues that impair the product/tech/ops team's ability to deliver.

About the team

The Inventory Defects Team drives out costly inventory defects in our supply chain from the moment we cut a purchase order, to our receipt and management of products we receive, through final disposition of inventory. We use the Retail P&L to highlight areas where we are not realizing the full benefit of our inventory investments, and identify opportunities to reduce cost or eliminate waste in our process. We are committed to being the critical connector for defect identification, reduction, and elimination across NA Stores and Central Technology & Operations Teams. We strive to eliminate defects fully where possible, and where full elimination is not possible, we strive to achieve "best in class".