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Senior Product Manager, Delivery Experience, Speed Innovation

Amazon.com Inc

  • Bellevue, WA
  • 11 days ago

    Highlights

    Amazon"s Delivery Experience team is seeking a dynamic Senior Product Manager to spearhead our efforts in accelerating the speed of product delivery for millions of customers worldwide. You"ll be at the forefront of innovation, driving initiatives that reshape how millions of customers receive their Amazon orders.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon"s Delivery Experience team is seeking a dynamic Senior Product Manager to spearhead our efforts in accelerating the speed of product delivery for millions of customers worldwide. Speed is a cornerstone of Amazon"s growth strategy, and this role is crucial in shaping the future of our delivery services.

    Key job responsibilities

    • Drive the vision and requirements for a new strategic initiative, building the business from the ground up
    • Convert complex data into actionable insights to propel program growth and ensure scalability
    • Lead high-visibility programs focused on enhancing end-to-end delivery experiences
    • Collaborate cross-functionally with Operations, Technology, Business Analytics, Design, and other Amazon teams
    • Optimize customer experience across Amazon platforms and apps
    • Partner with Operations teams to implement on-the-ground improvements
    • Develop and refine pricing structures
    • Design and execute A/B tests to validate improvements

    About the team

    Impact:

    This high-visibility role directly impacts Amazon"s P&L and customer experience. You"ll be at the forefront of innovation, driving initiatives that reshape how millions of customers receive their Amazon orders.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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