Senior Product Manager, Contractor Products

By the Numbers: Named #1 best software for small business of 2024 by G2

About the Team: Contractors is one of Gustos fastest-growing business segments. The Contractor Products team owns end-to-end contractor management for SMBs-from onboarding to payments to compliance, across domestic and international contractors. With massive white space ahead, youll have the chance to take products from 01 and beyond, solving real problems for hundreds of thousands of small businesses. Were looking for someone with experience building 01 and able to own and drive growth levers for the contractors business.

Heres what youll do day-to-day:

Ownership: Lead long-term strategy. This includes driving research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. Youll translate this strategy into actionable guidance that informs company-wide planning and execution.

North Star: Build a long-term vision for how Gusto invests in contractor products-defining how we can simplify contractor management for SMBs and create durable competitive advantage.

Collaborate: Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. Youll help create shared understanding and ensure cross-functional teams are set up to deliver.

Make it happen: Be the pace setter. Drive execution as a boundaryless builder - doing whatever it takes to achieve outcomes. You will use AI as your co-builder to turn complex problems into durable, customer-loved solutions with urgency and care.

Heres what were looking for:

• 5+ years of hands-on Product Management experience
• Proven track record of building 0-to-1 products-taking ideas from discovery through launch and iteration
• Strong customer discovery and product research skills with the ability to translate insights into actionable product strategies
• Solid data acumen with the ability to use data to inform decisions, set goals, and measure success
• Experience with AI tools and a vision for how AI can transform product experiences
• Exceptional cross-functional collaborator and leader-a great listener who naturally brings teams and stakeholders along, yet doesnt hesitate to make hard decisions when needed
• Ability to identify emerging opportunities, build business cases, define product vision, and create supporting roadmaps
• Entrepreneurial mindset, driven by our mission, with deep empathy for small business owners and their contractor workforce challenges
• A proven track record of building products that customers love

Our cash compensation amount for this role is $152,000/yr to $190,000/yr in Denver & most major metro locations, and $184,000/yr to $230,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.