About the Role
Recurly is looking for a Senior Product Manager to own our Revenue Center product strategy and execution. You'll be responsible for the financial infrastructure that powers merchant trust - covering Fraud, Chargeback, Revenue Recognition (RevRec), and ERP integrations.
This is a high-ownership role. You will define and defend a bold product vision for the financial backbone of Recurly, work across engineering, finance, compliance, and go-to-market teams, and drive outcomes that give merchants the confidence to operate and grow at scale.
What You'll Be Doing
Fraud & Chargeback
- Own Recurly's fraud detection and prevention product strategy - building tools and integrations that reduce fraudulent transactions while minimizing friction for legitimate subscribers.
- Drive the chargeback management roadmap: dispute workflows, evidence submission, win-rate optimization, and merchant-facing tooling to reduce revenue leakage.
- Partner with data science and payment networks to continuously improve fraud signal quality and response automation.
Revenue Recognition & ERP Integrations
- Own Recurly's revenue recognition capabilities, ensuring merchants can accurately recognize subscription revenue in compliance with ASC 606 and IFRS 15.
- Build automated RevRec workflows that eliminate manual reconciliation for finance teams and reduce audit risk.
- Own the ERP integration strategy - defining how Recurly connects with major ERPs (NetSuite, Sage Intacct, QuickBooks, SAP, and others) to enable seamless financial data flows.
- Build a scalable, maintainable integration framework that reduces time-to-connect for new ERP partners and minimizes merchant implementation burden.
- Strategic Vision & Cross-Functional Execution
- Perform generative research on problem spaces across all six Revenue Center domains to ideate and prioritize customer-centric solutions.
- Own and defend theme-based product visions aligned to Recurly's strategic objectives. Deliver outcomes, not just outputs.
- Work cross-functionally with Engineering, Finance, Compliance, Legal, Marketing, Sales, and Customer teams to drive successful launches and go-to-market execution.