Best Practices, Business-to-Business (B2B) Marketing, Communication Skills, Cross-Functional, Customer Experience, Healthcare, Healthcare Providers, Interpersonal Skills, Leadership, Machine Tool, Maintain Compliance, Mentoring, Patient Care, Problem Solving Skills, Process Improvement, Product Design, Product Strategy, Product Support, Research Protocols, Strategic Planning, Team Lead/Manager, User Experience Design (UXD), Visual Communication
Your Impact on our Mission
As a Senior Product Designer at Zocdoc, you will play a crucial role in driving the user experience and design direction on one of our most impactful products. You'll be responsible for leading design projects from ideation to implementation and contributing to the overall growth and success of the design team. With your expertise, creativity, and leadership skills, you will help shape the future of healthcare technology and directly influence the way healthcare providers reach patients searching for care.
You'll enjoy this role if you are:
• Passionate about creating user-centered designs that have a real impact on peoples lives.
• Excited to collaborate with cross-functional teams and influence product strategy and direction.
• Comfortable working in a fast-paced, dynamic environment where you can drive meaningful change.
Your Day to Day
Your day-to-day is:
• Leading and successfully delivering design projects of significant scope, ambiguity, and complexity, ensuring high-quality outcomes.
• Designing and iterating quickly to support product decisions, executive reviews, and dynamic problem spaces.
• Communicating design rationale clearly and persuasively to cross-functional partners and stakeholders.
• Tackling complex workflows and data-rich experiences, translating them into intuitive, usable interfaces.
• Acting as a design leader within the team, bringing valuable insights and perspectives to design crits and cross-functional meetings.
• Staying up to date with the latest design and research trends, tools, and best practices, incorporating them into your work.
• Contributing to the development of design and research guidelines and standards, ensuring their adherence throughout the process.
You'll be Successful in this Role if You Have
To be successful in this role, you will need:
• 5+ years of experience as a product designer, with a strong portfolio demonstrating strong craft, clear thinking, and business impact.
• A BA/BS degree in design, a related field (e.g., interaction, graphic, visual communications, product, industrial), or equivalent practical experience.
• A proven ability to operate effectively with senior stakeholders and incorporate feedback into high-quality outcomes.
• Strong instincts for high-quality iterations, especially in fast-moving contexts.
• Experience designing for consumer marketplace, complex workflows, ads or marketing tooling for B2B is a strong plus.
• Excellent communication and interpersonal skills, enabling effective collaboration and articulation of design decisions.
• Strong leadership skills, with a proven track record of mentoring and guiding junior designers.
• Exceptional problem-solving and critical-thinking abilities, capable of leading and delivering on projects of various scopes.
• A deep understanding of user-centered design principles, research methodologies, visual design, and interaction design best practices.
• A life-long learner mentality with a growth mindset.
Benefits
As a Zocdoc team member, you will enjoy a range of benefits, including:
• Flexible, hybrid work environment at our convenient Soho location.
• Unlimited Vacation.
• 100% paid employee health benefit options (including medical, dental, and vision).
• Commuter Benefits.
• 401(k) with employer-funded match.
• Corporate wellness programs with Headspace and Peloton.
• Sabbatical leave (for employees with 5+ years of service).
• Competitive paid parental leave and fertility/family planning reimbursement.
• Cell phone reimbursement.
• Catered lunch every day, along with beverages and snacks.
• Employee Resource Groups and ZocClubs to promote shared community and belonging.
• Great Place to Work Certified.