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Senior Product Designer, FBA UX Team

Amazon.com Inc

  • Bellevue, WA
  • 4 days ago

    Highlights

    Working closely with cross-functional teams-product managers, engineers, researchers, and content writers-you"ll design solutions that eliminate complexity and empower sellers to grow across channels while leveraging Amazon"s world-class logistics infrastructure. We"re deeply embedded within the business, partnering closely with cross-functional stakeholders every day, and we collaborate with UX teams across Amazon to align on larger initiatives and deliver cohesive, user-centered solutions.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Fulfillment by Amazon (FBA) provides Amazon"s suite of physical and digital services that empower sellers of all sizes manage to streamline supply chain operations, reduce costs, and free up time for them to focus on scaling their businesses.

    To support our rapid growth, we are hiring a Senior Product Designer to create a unified, cohesive seller experience that simplifies how sellers manage their entire supply chain-inventory, shipments, storage and distribution-in one place. In this role, you"ll be at the forefront of understanding seller needs and crafting user-centric experiences. Working closely with cross-functional teams-product managers, engineers, researchers, and content writers-you"ll design solutions that eliminate complexity and empower sellers to grow across channels while leveraging Amazon"s world-class logistics infrastructure.

    • Shape the problem, not just the solution. You"ll often work in ambiguity-where requirements, customers, and technical feasibility are still undefined-and frame the right problem before jumping to answers.
    • Own the end-to-end seller experience for how businesses manage their supply chain on FBA.
    • Influence strategy, not just screens-your design vision will help shape the product roadmap.
    • Join a deeply embedded, collaborative UX team that partners daily with business and engineering and across Amazon"s broader UX community.

    Key job responsibilities

    • Bring forward innovative ideas and raise the bar on the seller experience for managing inventory, shipments, orders, and distribution across the FBA supply chain.
    • Proactively pitch a north star UX vision and influence product strategy; own and lead the discovery and strategy phases of a project.
    • Frame ambiguous problems as much as solve them-surfacing risks, dependencies, and opportunities others haven"t, and driving clarity for the team even when requirements and feasibility are still undefined.
    • Effectively advocate and design for the customer through objective data-customer insights, market analysis, and business metrics-while balancing design with technical constraints and opportunities.
    • Partner closely with business and engineering teams to balance immediate changes with long-term, scalable solutions.
    • Quickly and thoroughly create user flows, wireframes, visual designs, and prototypes to concept and communicate detailed interaction behaviors that support decision-making and development.
    • Leverage AI tools to accelerate design exploration and execution, while critically evaluating AI-generated outcomes-applying design judgment to assess quality, relevance, and customer fit.
    • Proactively initiate, plan, and prioritize the design roadmap based on user research insights and product requirements.
    • Present design work and influence cross-org stakeholders and leaders.

    About the team

    We are part of the fast-growing Fulfillment by Amazon (FBA) business. Our mid-sized UX team plays a pivotal role in transforming how sellers manage their supply chain-inventory, shipments, orders, and distribution-by keeping seller satisfaction at the center of everything we do. We"re deeply embedded within the business, partnering closely with cross-functional stakeholders every day, and we collaborate with UX teams across Amazon to align on larger initiatives and deliver cohesive, user-centered solutions. We thrive on solving complex challenges, driving innovation, and creating seamless experiences that empower sellers to grow their businesses.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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