Our client is looking for a Senior Principal Architect Agentic AI & Digital Platforms to serve as the onshore technical anchor for an Agentic AI initiative across customer-facing digital platforms. The ideal candidate will translate business intent into scalable, governed, production-ready systems and hold the architectural line across delivery teams. The right person codes, reviews, and debates trade-offs in the same week they brief a VP.
Key Responsibilities:
- Agentic Architecture - Design & govern end-to-end agentic architecture for apps, loyalty, payments, and commerce workflows.
- Multi-Agent Orchestration - Orchestrator/subagent hierarchies, tool calling, stateful graph workflows, agent memory layers.
- MCP Standards - Establish Model Context Protocol standards for governed tool and enterprise service exposure.
- Runtime Guardrails - Spend controls, fraud hooks, human-in-the-loop checkpoints, and full auditability trails.
- Retail Systems Integration - Lead AI agent integration with catalog, inventory, pricing, promotions, loyalty, and checkout.
- LLMOps Standards - Prompt versioning, RAG governance, evaluation harnesses, observability (latency, cost, drift, safety).
Requirements
Must-have (non-negotiable):
- 12–18 yrs enterprise/platform architecture
- 3–4+ yrs AI/ML or GenAI in production
- Shipped LLM-based agent systems (not POC)
- Hands-on: LangGraph / LangChain / Semantic Kernel / CrewAI / AutoGen
- ReAct, multi-agent hand offs, RAG, MCP knowledge
- Architected against hallucination, tool misuse, cost runaway
- Python proficiency + reference implementations
- Translates tech business value for VPs
Preferred:
- Direct retail / commerce domain exposure
- LLMOps depth (LangSmith / Langfuse)
- Onshore/offshore delivery leadership
- Knowledge graphs as grounding layers