Senior Practice Clinical Manager - NP/PA

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Practice Manager's role is a full time position working at least 40 hours a week. This leadership role reports to the Area Director (AD) and leads a team of NPs, PAs, and/or LVNs/LPNs in achieving clinical quality standards and business and financial objectives. The Senior Practice Manager will have accountability to the business performance of clinics in their assigned region as well as the clinical and professional performance of their assigned clinic team.

Major Job Duties and Tasks

Quality Practice

Accountable for clinic team performance in achieving and maintaining clinical practice excellence, coding compliance, and adherence to clinic protocols and practice guidelines

Work in partnership with the Senior and Field Educators, and Senior Clinicians to ensure effective programs for provider training, education and development

Leads interprofessional practice with internal and external physicians in support of collegial, consultative, and coordinated care delivery

Reviews clinical, educational, quality, and safety metrics, dashboards and information for the purpose of meeting the organizations clinical and quality safety standards this includes early identification of trends, outlier and opportunities. Identifies strategies, and implements timely and effective action plans to maintain clinical excellence at all times. (e.g. HEDIS, NPS, RVUs, etc)

Understand, articulate and ensure compliance with State Provider Practice Acts, State Board regulations, regulatory agency standards and policies of the organization

Works in collaboration with the organization's quality and patient safety teams to support continuous quality improvement efforts and maintain patient safety

Team Building & Talent Development

Continually evaluates effectiveness and identifies opportunities for operational, programs and/or system enhancements and is a key player in leading process improvement in these areas

Evaluate and assess inputs regarding clinical performance and professional practice within region and reacts in a timely manner

Accountable for effective bidirectional team and leadership communications. Assess for understanding and intervenes to reinforce messaging as needed. Consistently model the CVS MinuteClinic purpose, culture, and values through words and actions

Accountable for the Provider Experience as it relates to best practices in professional standards, performance management, employee relations, healthcare administration and management and is consistent with organizational values

Healthcare Administration & Management

Plan, implement and supervise MC services within region

Develop intervention strategies and assess outcomes consistent with continuous process improvement

Manage fiscal responsibilities to budget (payroll, travel)

Ensure appropriate use of business tools, systems, policies and procedures in accordance with organizational standards

Works in partnership with AD and Business Operations Partners to review business metrics in order to identify and implement growth initiatives and operational improvements

Maintain up to date knowledge of clinical practice, patient care standards, healthcare policy, evidence based practice, outcome measurement, patient safety, quality improvement and risk management

Professionalism and Leadership

Provide visionary thinking on issues that impact the healthcare team

Critically analyze regional issues after review of the evidence

Utilize change theory to plan for the implementation of organizational changes

Establish mechanisms that provide for early identification and mentoring of staff with leadership potential

Create an environment that facilitates the team to initiate actions that produces results

Integrate high ethical standers and core values into everyday work activities

Ensure that providers are actively involved in decisions that involve their practice.

Required Qualifications- Local to Ohio / Western Pennsylvania

Current board certification as a Family Nurse Practitioner or a Physician Assistant

Current active, unrestricted state licensure to practice as a FNP or a PA

5 years work experience as an Advanced Practice Nurse or a Physician Assistant

2 years experience managing teams

In accordance with the American Organization of Nurse Executive, (AONE), the requirements listed below are representative of knowledge, skill, and/or ability required:

Effective communication and relationship building skills

Clinical practice knowledge

Patient care delivery and work design knowledge

Demonstrated leadership

Demonstrated Professionalism and Business skills

Personal and professional accountability

Understanding of health care financing

Strategic management

Supports the organizations professional governance structure

Preferred Qualifications

Prior experience in a retail health setting

Education

• Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role
• Or in select states, Master of Science in Physician Assistant Studies (or other health-related Master's Degree or equivalent experience together with Bachelor of Science in Physician Assistant Studies) with current National Board Certification and State of Employment license to practice in the role

Pay Range

The typical pay range for this role is:

$110,467.00 - $237,930.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/12/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.