Senior Portfolio Property Manager

Director of Property Operations + Hospitality

Senior Portfolio Property Manager

Compensation: $110,000–$120,000 per year, depending on experience and qualifications, plus benefits.

Position Overview

The Director of Property Operations + Hospitality / Senior Portfolio Property Manager will provide operational leadership across Long Beach, Bellflower, and Garden Grove. This position combines commercial property management, financial oversight, hospitality operations, tenant relations, events, and community engagement.

The ideal candidate brings at least 10 years of progressively responsible experience across commercial property management, hospitality operations, retail or mixed-use environments, food-and-beverage destinations, hotels/resorts, or similar guest-facing portfolios.

This is a highly visible, hands-on leadership position requiring regular presence across all three locations. The successful candidate will be comfortable walking properties, engaging with tenants and team members, resolving operational issues, analyzing financial performance, and continually identifying opportunities to improve the portfolio experience.

Key Responsibilities

• Lead property operations across Long Beach, Bellflower, and Garden Grove, maintaining consistent operational and presentation standards across the portfolio.
• Conduct regular property inspections and proactively address maintenance, repair, safety, appearance, and capital needs.
• Oversee preventive maintenance programs, repairs, facilities personnel, capital projects, and operating vendors.
• Manage tenant relationships, lease administration, renewals, move-ins, move-outs, and significant tenant or property issues.
• Oversee vendor sourcing, contracts, performance, expenses, and insurance compliance.
• Manage annual property operating budgets, forecasting, financial reporting, cost control, and capital planning.
• Review property income statements, variance reporting, accounts receivable, vendor expenses, invoices, CAM-related items, and reconciliations.
• Oversee rent and percentage-rent administration in coordination with Accounting, including tenant sales reporting where applicable.
• Maintain accurate property, tenant, lease, vendor, and financial information within Yardi.
• Ensure strong Yardi administration, reporting, and data integrity across the portfolio.
• Maintain compliance with applicable safety, regulatory, insurance, and operational requirements.
• Oversee events, reservations, property buyouts, and community partnerships from an operational perspective.
• Coordinate closely with property management, marketing, and events teams to ensure consistent execution across portfolio locations.
• Support the continued development of the portfolio guest experience, community presence, and brand.
• Develop consistent operating procedures, reporting standards, accountability measures, and property-management best practices.

Financial & Systems Responsibilities

This position requires strong hands-on experience with Yardi, including property, tenant and lease administration, reporting, and the financial components of property management. Working knowledge of QuickBooks is also important.

The successful candidate should have demonstrated experience with:

• Annual operating budgets and forecasting
• Property-level income statements and financial reporting
• Variance analysis
• Accounts receivable
• Percentage rent and tenant sales reporting
• Vendor expenses and invoice approvals
• CAM-related administration and reconciliations
• Capital planning
• Monthly executive reporting
• Lease and tenant administration
• Property-management data integrity

Team Leadership

This position will manage and coordinate the Property Management Assistant, Marketing Coordinator, Event Coordinator, Site Coordinators assigned to individual portfolio locations, facilities personnel, and operating vendors.

The Director will establish clear priorities, deadlines, and accountability across the team while developing employees and creating effective operating rhythms. The role requires a leader capable of generating urgency and momentum while maintaining organization, consistency, and operational discipline.