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Senior Order To Cash Specialist
- Location: Santa Clara, California 95054
- Work model: On-site
- Posted 6 weeks ago
- Job ID: JPC - 208931
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Job Description
Senior Order To Cash Specialist
Location: Santa Clara, CA, 95054 | Job Type: Contract | Schedule: Mon-Fri, 8:00am-4:30pm
About the Role
Join a dynamic and fast-paced team as a Senior Order To Cash Specialist. Leverage your expertise in customer service and order management to ensure seamless processing of purchase orders, billing, and customer communications. This is an excellent opportunity to contribute to process improvements and build your career in a collaborative environment with opportunities for growth.
Responsibilities
- Accurately review and process incoming purchase orders, applying quotations and business policies
- Maintain and update customer records in ERP systems
- Investigate and resolve order deficiencies in collaboration with customers and internal teams
- Oversee open orders through billing and shipment; manage order changes as needed
- Prevent and resolve order-to-cash and billing discrepancies proactively
- Identify and recommend process improvements to elevate customer experience and business performance
- Generate and distribute invoices to customers and commercial representatives
- Notify management of risks to contractual performance
- Respond promptly and thoroughly to customer requests and inquiries
- Support Customer Operations and provide assistance to the team as directed
Required Skills and Experience
- High school diploma or equivalent with minimum four years customer service experience
- Alternatively, bachelor's degree with at least one year customer service experience
- Strong background in order entry, order management, and billing within ERP systems
- Excellent problem-solving, analytical, and organizational abilities
- Proven ability to manage high transaction volumes efficiently
- Exceptional attention to detail and communication skills
- Ability to multitask effectively in a fast-paced setting with minimal supervision
- Proficient in Microsoft Excel, Word, and Outlook
Preferred Skills
- Experience identifying process improvements in order-to-cash operations
- Demonstrated success in high-volume, deadline-driven environments
- Ability to work both independently and as part of a team
Benefits
- Potential for contract extension or full-time conversion based on performance
- Collaborative, supportive work environment
- On-the-job training and professional development opportunities
How to Apply
Ready to advance your career in order management? Submit your resume directly to our careers portal and join a team where your skills make an impact.
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Interested in this role?
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Job details
Job ID JPC - 208931
Location Santa Clara, California, United States
Work Model On-site
Job Type Contract
Experience 2-5 years
Industry Healthcare - Health Services
Pay Rate $30 (Hourly)
Posted September 3, 2026
Skills Customer Service
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