Senior Oracle Administrator - Oracle Administration,PostgreSQL,MYSQL, MS SQL

Job Description

Senior Oracle Administrator - Oracle Administration,PostgreSQL,MYSQL, MS SQL

Noida, Uttar Pradesh

Job Summary

The Senior Administrator for Support & Operations plays a critical role in delivering advanced technical support and operational excellence. This position is pivotal in troubleshooting complex incidents, performing root cause analysis, and implementing effective solutions to enhance customer satisfaction and maintain a robust security posture.

Key Responsibilities

1. Provide advanced technical support by performing root cause analysis and implementing solutions for complex incidents involving Oracle Administration and PostgreSQL, ensuring adherence to quality standards and regulatory requirements.

2. Collaborate with support teams to resolve complex tickets within agreed SLAs, ensuring seamless operations and a strong security posture across various database environments.

3. Conduct knowledge base updates and manage documentation to improve operational efficiency and facilitate training for new analysts, fostering a culture of continuous improvement.

4. Coach and mentor analysts to enhance their skills in troubleshooting and incident resolution, ensuring high standards of service delivery.

5. Strive for positive customer experiences by achieving First Call Resolution targets, minimizing rejected resolutions and case reopens, and proactively addressing potential security threats.

6. HandsOn experience on HA, DR deployment on (MSSQL, MySQL, Oracle and Postgre)

7. Database Migration and Optimization expertise on (MSSQL, MySQL, Oracle and Postgre)

8. Database Performance management on (MSSQL, MySQL, Oracle and Postgre)

9. Database Consolidation and Capacity management (MSSQL, MySQL, Oracle and Postgre)

Skill Requirements

1. In-Depth Knowledge Of Mssql, Mysql Oracle, And Postgresql Administration, With A Solid Understanding Of Database Management Principles.

2. Proficient In Troubleshooting Complex Technical Issues And Implementing Effective Solutions.

3. Strong Analytical Skills For Performing Root Cause Analysis And Problem-Solving.

4. Familiarity With Incident Management Processes And Best Practices In Support Operations.

Other Requirements

1. Optional But Valuable Certifications: Oracle Certified Professional (Ocp), Postgresql Professional Certification

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Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.