Senior Operations Manager

    Highlights

    Own branch-level operational and financial results, including productivity, labor, inventory, order fulfillment, service levels, cost control, profitability, and capital needs. Partner with supply chain, sales, finance, human resources, and other functions to align branch execution with enterprise needs and seamlessly integrate new products and processes.

    Numbers & Facts

    LocationSalt Lake City, UT

    Description

    • Lead the day-to-day performance of distribution, warehouse, and manufacturing operations through subordinate managers and supervisors.
    • Develop and implement Utah branch operating plans in alignment with company and divisional strategy; translate priorities into goals, budgets, metrics, and accountability rhythms.
    • Own branch-level operational and financial results, including productivity, labor, inventory, order fulfillment, service levels, cost control, profitability, and capital needs.
    • Oversee capacity planning, production scheduling, inventory control, staffing, materials, equipment, and workflow to meet customer and business commitments.
    • Ensure production and distribution performance meets quality, cost, delivery, and service targets; establish appropriate performance metrics and review operating results regularly.
    • Ensure compliance with safety, health, environmental, regulatory, and company requirements; promote a safe, inclusive, clean, and organized workplace.
    • Implement and maintain effective quality control systems and drive continuous improvement initiatives focused on quality, productivity, efficiency, and cost-effectiveness.
    • Develop managers, supervisors, and frontline talent through hiring, onboarding, coaching, performance management, succession planning, and regular performance reviews.
    • Partner with supply chain, sales, finance, human resources, and other functions to align branch execution with enterprise needs and seamlessly integrate new products and processes.
    • Monitor financial performance, manage operating expenses and capital needs, and implement cost-control measures to achieve financial targets.
    • Use advanced analytical thought and judgment to identify trends, remove constraints, resolve root causes, minimize downtime, and improve throughput, quality, service, and cost.
    • Communicate branch plans, performance, risks, opportunities, and recommended actions to the COO, senior management, and other stakeholders.
    • Build productive relationships with vendors, service providers, regulators, and internal stakeholders; negotiate with and influence others in support of branch and company goals.
    • Stay current on relevant industry trends, manufacturing technologies, and process improvement methods; encourage practical innovation that strengthens competitiveness.

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