Senior Operations Consultant

Back to search results Senior Operations Consultant Plano, Texas; Dallas, Texas; Charlotte, North Carolina Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Position Summary:Responsible for managing cross-functional and/or inter-departmental change for Line of Business products, processes, functions, and employee readiness. Provides analytical support for change initiatives through regular prescribed routines. Responsible for contributions to the design, development and completion of deliverables and documentation. Oversees change initiatives, using appropriate tools to drive completion, and serving as a secondary point of contact to department leads. Typically 1- 3 years of project or change management experience. Responsibilities:Provide analytical support for change initiatives through regular prescribed routines.Make contributions to the design, development and timely completion of project deliverables.Coordinates with the business to support defined project tasks, tracking deliverables and their statusesMaintain documentation, prepare meeting decks, document minutes, track action items, and frame the benefits of a project in terms that are meaningful to the audience.Prepare reports and presentations for leadershipIdentify gaps, track progress, ensure quality standards, and support adherence to enterprise change management standards and governance frameworks.Support planning, risk identification and issue resolution throughout the change lifecycle.Supports partnerships to create impact and provide direction and guidance to internal teamsPerforms risk management activities to minimize risksRequired Skills:Basic knowledge of Microsoft 365 productsCollaborationPresentation SkillsWritten and Oral CommunicationsCritical ThinkingAnalytical ThinkingProblem SolvingAttention to DetailDecision MakingRisk ManagementAdaptabilityDesiredKnowledge of the appraisal industryProject management experienceSkills:Critical ThinkingCustomer and Client FocusDecision MakingProblem SolvingRisk ManagementAdaptabilityAttention to DetailCollaborationIssue ManagementAnalytical ThinkingOral CommunicationsPresentation SkillsShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26033779 Manages People: No Travel: Yes, 5% of the time Age requirement: Must at least be 18 years of age. Share: Save job Job saved