Back to search results Senior Operations Consultant - Data Analyst Jacksonville, Florida Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.Role Description:This role supports the Collateral, Insurance, and Document Management (CI&DM) organization by delivering advanced reporting, data analysis, and data quality oversight. This role is responsible for designing, building, and maintaining advanced Excel‑based dashboards and analytical tools to support operational decision‑making. The analyst will develop and enhance reporting solutions, perform complex root‑cause analysis, and ensure the completeness, accuracy, and reliability of data used for operational and risk reporting. The position works independently and collaboratively with developers, business partners, and technology teams to maintain strong data controls, support system conversions, and continuously improve data and reporting processes.Responsibilities:Develop dynamic, user‑friendly dashboards in Excel using advanced formulas, pivot tables, Power Query, VBA, and automation techniquesBuild and maintain robust data models to support business analysis, forecasting, and operational reportingAutomate repetitive processes using macros, VBA scripts, and workflow optimizations to improve efficiency and accuracyPerform detailed data validation, reconciliation, and root‑cause analysis to ensure data quality and integrityPartner with business stakeholders to gather requirements, translate needs into technical solutions, and deliver reporting that supports strategic and operational prioritiesTroubleshoot and enhance existing Excel tools, ensuring optimal performance and sustainable designDocument processes, logic, and dashboard functionality for continuity and audit readinessRequired Skills:Solid mathematical and analytical skills to build models and interpret complex data sets (Strong statistical analysis is a plus)Excellent problem‑solving ability with strong attention to detail and data accuracyAbility to communicate technical concepts to non‑technical stakeholders clearly and effectivelyAdvanced proficiency in Microsoft Excel, including complex formulas (e.g., FILTER/COUNTIFS/SUMIFS/XLOOKUP, array formulas, nested logic, statistical functions)Strong VBA programming skills for building automated tools and custom Excel functionalityExperience creating intuitive, visually effective dashboards, scorecards, workflow tools and data visualizationsExperience working with large datasets, data processing, or operational reporting preferredDesired Skills:Knowledge of SQL, SharePoint, Tableau, Alteryx, Visual Studio, Starburst suitesExperience in operations, risk, financial services, or data governance environmentsBackground in process improvement or automationShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26019454 Manages People: No Travel: No Age requirement: Must at least be 18 years of age. Share: Save job Job saved