| Location | Cheyenne, WY |
| Salary | $27.39–$30.43 Per Hour |
Senior Office Support Specialist 2026-02578
Salary
$27.39 - $30.43 Hourly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2026-02578
Department
Fire Prevention & Elect Safety
Division
Fire Prevention & Elect Safety
Opening Date
11/06/2026
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
BAAS07
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Be a part of the Wyoming Department of Fire Prevention and Electrical Safety team and experience the agencys mission to enhance public safety by protecting lives and property through fire prevention, electrical safety, code inspections, and training across Wyoming. Under limited supervision, the Senior Office Support Specialist provides advanced administrative and support services for agency operations, section managers, and leadership. By applying advanced office skills and knowledge of agency procedures and state codes, this position processes a full range of complex assignments associated with plan reviews, inspection records, licensing, public records requests, and general agency operations.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Want to see the full value of your compensation beyond salary? ?? Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov
Human Resource Contact: Rachael Reinhardt/307-777-6143/rachael.reinhardt2@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.
Provides high-level customer service and technical procedural assistance to contractors, electricians, local fire officials, state/federal entities, and the general public.
Provides quality assurance and quality control when inputting current and historic data into state licensing, inspection, and administrative databases.
Responds verbally and in writing to inquiries regarding electrical licensing, plan review statuses, fire safety standards, and formal public records requests.
Ensures final documents, inspection files, and permits are routed and archived according to state records retention schedules.
Accurately maintains agency files, database records, and regulatory documentation.
Prepares outgoing mail packages, including regular mailings, mass license renewals, and certified mailings, ensuring correct budget code allocation.
Works independently to provide comprehensive administrative support to agency sections, including handling specialized administrative projects, managing incoming mail, answering multi-line phone systems, and compiling regulatory reports.
Determines and procures needed office supplies and materials while adhering to state procurement procedures.
Schedules meetings, coordinates hearings or training sessions, and handles travel/room reservations as appropriate.
Creates, edits, and proofreads official correspondence, public notices, and administrative documents for agency leadership and managers.
Qualifications
PREFERENCES:
Preference will be given to candidates with an Associate's Degree in Business or Public Administration-or-three years of progressive work experience in administrative support, records management, customer service, or regulatory/permitting processes.
KNOWLEDGE:
Knowledge of agency policies, state administrative procedures, and general office practices, as well as advanced administrative support skills.
Skills in interpersonal relations, oral and written communications, accuracy, and strong attention to detail.
Ability to interpret administrative rules, regulatory documentation, and legal records.
Strong organizational and planning skills; proficiency in operating a variety of office equipment and MS Office applications (Word, Excel, Outlook, PowerPoint).
Ability to work independently in a goal-driven environment, develop and follow standard operating procedures, and establish effective working relationships with co-workers, regulatory boards, and the general public.
MINIMUM QUALIFICATIONS:
Education:
Bachelors Degree (typically in Business)
Experience:
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II
OR
Education & Experience Substitution:
3-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
NOTES:
Supplemental Information
041- Fire Prevention and Electrical Safety
Click here to view the State of Wyoming Classification and Pay Structure.
Click here to view the State of Wyoming total Compensation Calculator.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
Explore your total compensation: https://compensationcalculator.wyo.gov/
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.
Click here for detailed information or you can watch this short video to learn about our benefit package!.
01
(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)
02
(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)
03
How many years of relevant work experience or transferable skills do you have related to the job description?
04
(AA) Describe your relevant experience below.
05
Do you have an Associate's Degree in Business or Public Administration-or-three years of progressive work experience in administrative support, records management, customer service, or regulatory/permitting processes?
06
(A1) Where did you hear about this opportunity?
07
(A1) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for, if known. Please limit this response to only one employee. This employee may be eligible for a Referral Bonus.
08
(A1) If you selected Other, please tell us where you heard about this opportunity.
09
(AA) VETERANS PREFERENCE DISCLOSURE: Per Wyoming Statute, current employees of the State of Wyoming are not eligible for Veterans Preference. If you are not a current employee of the State of Wyoming, to be eligible to receive Veterans Preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. * I have read and understand the Veterans Preference Disclosure and understand that, if claiming Veterans Preference, I must attach the appropriate supporting documentation to each application I submit in order to receive Veterans Preference.
10
(A2) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.
Required Question
Employer State of Wyoming
Address Human Resource Contact Information located in the
General Description Section
Statewide, Wyoming, 82002
Phone 307-777-7188
Website http://agency.governmentjobs.com/wyoming/default.cfm