Senior Network Engineer_JG4

Senior Network Engineer_JG4

• Location: Houston, TX
• Duration: 6 months
• GBaMS ReqID: 10925246

Key Responsibilities

• Manage VLANs, routing, QoS, and switches supporting AV data.
• Connect AV control systems to corporate LAN/WAN infrastructure.
• Isolate and resolve routing, switching, firewall, and network connectivity issues.
• Install, configure, and maintain servers, switches, routers, and wireless access points.
• Monitor network performance to prevent outages and identify potential bottlenecks.
• Enforce access permissions and implement network security controls and firewalls.
• Perform data backup and disaster recovery activities.
• Serve as an advanced escalation point for Level 1 and Level 2 help-desk tickets.
• Maintain accurate network diagrams, system registries, configuration logs, and documentation.
• Support collaboration platforms including Microsoft Teams, Zoom, and Cisco Webex.
• Coordinate with external ISPs and hardware vendors to troubleshoot and resolve escalated faults.

Essential Technical Skills

• Knowledge of TCP/IP, DNS, DHCP, VPNs, and VLANs.
• Knowledge of AV over IP (AVoIP) protocols, including Dante, NDI, and AES67.
• Proficiency with enterprise networking vendors such as Cisco, Juniper, and Palo Alto.
• Experience managing and troubleshooting LAN/WAN topologies.
• Familiarity with network monitoring and troubleshooting tools such as SolarWinds and Wireshark.

Soft Skills

• Strong problem-solving skills with the ability to logically isolate complex, multi-layered IT issues.
• Excellent communication skills with the ability to translate complex technical concepts for non-IT stakeholders.
• Strong customer service skills with experience interacting directly with clients and staff to resolve downtime and technical issues.