Company: Bluestar Moving ServicesJob Title: Team Lead – Downsizing & Move SupportHire Date: ImmediateEmployment Type: Part-time, project-basedSchedule: Flexible availability for full-day assignments, Monday through SaturdayLocation: Charlotte, NCTravel: To and from client homes within a 25-mile radius of your residenceIndustry: Consumer ServicesAre you ready to lead with compassion and purpose?Bluestar Moving Services is seeking a dependable and motivated Team Lead to guide our field team in assisting seniors and families through life transitions such as downsizing, relocating, and organizing their homes.We are looking for candidates seeking part-time work who have flexible availability to work full days Monday through Saturday, as projects are scheduled. Assignments vary based on client needs, so candidates must be able to accommodate full-day projects rather than only short shifts.If you're a natural leader with exceptional organizational skills, compassion for others, and a strong sense of responsibility, this could be a meaningful and rewarding opportunity for you.About UsAt Bluestar Moving Services, our mission is to joyfully serve every client with care and simplicity. We specialize in reducing the stress of life transitions by managing the physical and emotional aspects of downsizing, moving, and home organization. Our team works hard to create safe, welcoming spaces that clients love to call home.About the RoleAs a Team Lead, you'll oversee field operations during client projects. You will guide support associates through move planning, downsizing, packing, and organizing. You'll also serve as the on-site point of contact, ensuring projects run smoothly and clients feel supported and respected throughout the process.Key ResponsibilitiesLead, supervise, and motivate team members during on-site projectsAct as a liaison between the client and Bluestar leadershipAssist clients in sorting belongings and deciding what to keep, gift, donate, or discardSafely pack fragile and high-value items for transport or storageEnsure the team follows safety and quality standardsMonitor progress and delegate tasks to complete projects within established timelinesResolve minor conflicts or client concerns calmly and professionallyModel compassionate, respectful, client-centered serviceQualifications & RequirementsFlexible availability to accept part-time assignments Monday through Saturday, including full-day projects of up to 8 hoursAbility to remain available for the full scheduled assignmentValid driver's license and reliable transportationWillingness to travel to client homes within the designated service areaAbility to lift up to 25 lbs and stand or walk for extended periodsPrevious team lead or supervisory experience preferredStrong communication and interpersonal skillsAbility to manage timelines and delegate effectivelyCalm, patient demeanor with a focus on client needsInitiative, problem-solving ability, and attention to detailExcellent organizational and time management skillsPrior experience in senior services, moving, or customer care is a plusCompetenciesLeadership & AccountabilityClient Focus & CompassionAdaptability & InitiativeClear CommunicationConflict ResolutionTime ManagementTeam CollaborationIntegrity & TrustAdditional NotesPart-Time, Project-Based Work: Hours vary based on client needs and project availability.Full-Day Availability Required: Assignments may range from 2 to 8 hours. Candidates must be available for full-day projects when scheduled.Monday–Saturday Scheduling: Projects may be scheduled on any of these days; this does not mean employees work all six days each week.Scheduling Flexibility: Some projects may be assigned with short notice.
Job Posted by ApplicantPro