Senior Mortgage Systems Engineer

FLSA Status

• Exempt

Job Summary

The Senior Mortgage Systems Engineer is responsible for the administration, development, and strategic advancement of technology platforms supporting the Retail Mortgage Division. This role serves as the primary technical expert for Encompass, Blend, and integrated vendor solutions, leading system enhancements, automation initiatives, integrations, and Encompass Web development efforts. Working independently, the Senior Mortgage Systems Engineer partners with business leaders, vendors, and IT to deliver scalable technology solutions that improve efficiency, data quality, compliance, and user experience.

Job Duties

• Configure, maintain, and optimize Encompass and integrated mortgage technology platforms.
• Design and develop advanced Encompass solutions using Business Rules, Input Form Builder, custom forms, templates, and workflow automation.
• Develop and support Encompass Web Input Forms using JavaScript.
• Design, implement, and troubleshoot system integrations and automated processes.
• Analyze business requirements and translate them into scalable technical solutions.
• Lead testing, release management, and implementation of system enhancements.
• Serve as the primary escalation point for complex system and production issues.
• Develop and maintain technical documentation, standards, and best practices.
• Partner with business units, vendors, and IT teams to improve technology capabilities and business processes.
• Evaluate new Encompass features, integrations, and technologies to identify opportunities for operational improvements.
• Stay informed on Encompass roadmap initiatives, emerging technologies, and industry best practices.
• Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
• Other duties as assigned.

Essential Functions

• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Qualifications

• Education

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field preferred.

• Certified Encompass Administrator preferred.

• Experience

• 5 - 7+ years of Encompass administration experience.

• Experience developing and supporting Encompass Web Input Forms using JavaScript.

• Experience with Encompass APIs, system integrations, and workflow automation.

• Experience leading complex system enhancement and implementation projects.

• Strong understanding of mortgage origination processes and retail mortgage operations.

• Skills

• Advanced Encompass Administration

• JavaScript Development

• Encompass Web Input Form Development

• Business Rules Configuration and Workflow Automation

• Encompass APIs and System Integrations

• Technical Troubleshooting and Root Cause Analysis

• Strong Analytical and Solution Design Skills

• Project Leadership and Change Management

• Ability to Work Independently and Manage Multiple Priorities

• Strong Verbal and Written Communication Skills

Supervised by

• Mortgage Systems Manager

Supervises

• None

Management retains the discretion to change this job description at any time.

Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.

We offer:

• Medical Benefits
• Dental
• Vision
• 401(K) Plan with Employer Matching
• Employee Stock Ownership Plan (Profit Sharing)
• Paid vacation & sick time
• Flexible scheduling
• Employee Assistance Program
• Dart Bank University

Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.

All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate nondiscriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, "Protected Class"). This employer participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the United States. If E Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so that you can begin to resolve the issue before this employer can take any action against you, including terminating your employment. This employer can only use E Verify once you have accepted a job offer and completed Form I 9.

Technology & Workspace Requirements

Dart Bank is committed to supporting flexible work arrangements when they align with business and position requirements. Remote and hybrid work are privileges that carry additional responsibilities and workspace requirements to ensure employees can effectively and securely perform their job duties.

To support our technology and security standards, employees are required to have a modern smartphone capable of supporting company authentication and communication applications.

Employees in remote or hybrid roles will be provided with a computer, monitors, docking station, keyboard, and mouse to perform their work. Employees must maintain a work environment that supports the effective performance of their job duties, including a reliable high speed internet connection with minimum speeds of 25 Mbps download and 5 Mbps upload.