Senior Marketing Manager

Aramark

New York, NY
8 days ago

$97,350–$130,000 Per Year

Highlights

This leader owns the full customer journey, from boardroom to breakroom, developing and executing insight driven, operationally sound marketing strategies that elevate experience, drive revenue, and meet the expectations of a sophisticated client audience. This role is designed for a marketer who is deeply experienced in serving high end, clients and understands how hospitality, operations, and precision execution come together to deliver exceptional experiences.

Numbers & Facts

Location	New York, NY
Industry	Food and Beverage Production
Salary	$97,350–$130,000 Per Year
Company Size	10,000 employees or more
Year Founded	1936
Website	https://www.aramark.com/

Description

Job Description

Title: Senior Marketing Manager

Requisition #: 686088

Location: New York, NY, US

Career Area: Corporate + Field Support

Information at a Glance

Job Description

We are seeking a strategic Sr. Marketing Manager to lead marketing for a single high profile enterprise client. This role is designed for a marketer who is deeply experienced in serving high end, clients and understands how hospitality, operations, and precision execution come together to deliver exceptional experiences.

This leader owns the full customer journey, from boardroom to breakroom, developing and executing insight driven, operationally sound marketing strategies that elevate experience, drive revenue, and meet the expectations of a sophisticated client audience. The role requires a strong in office presence in NYC and regular travel to portfolio locations. This is an in office or travel only position.

Compensation Data

COMPENSATION: The Salaried rate for this position is $97,350.00 to $130,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

End to End Customer and Guest Experience Strategy

Own the marketing vision across the entire guest journey, delivering refined, relevant experiences spanning executive programs, amenities, cafes, and everyday dining
Apply a white glove, client first mindset, ensuring every activation reflects premium standards, brand alignment, and exceptional attention to detail
Translate customer behavior, site nuance, and service expectations into thoughtful, high impact marketing strategies across environments

Marketing, Merchandising, and Experience Execution

Lead quarterly and annual marketing planning across a multi site national portfolio, balancing consistency with local relevance, seasonality, and emerging trends
Develop and oversee elevated merchandising strategies that enhance presentation, storytelling, and sales performance
Partner closely with Culinary to shape menu storytelling, launches, and experiential moments aligned to marketing calendars and operational realities

Cross Functional and Client Partnership

Serve as a key strategic partner to Culinary, Operations, and Finance, ensuring seamless execution and strong financial stewardship
Maintain disciplined internal and client facing rhythms for planning, reviews, and performance tracking
Manage and develop a direct report while acting as a high influence connector across teams, translating strategy into precise, executable plans

Insight, Measurement, and Executive Communication

Lead measurement and reporting strategy across sites, identifying trends, risks, and growth opportunities
Deliver clear, polished, and visually compelling updates to senior client stakeholders and internal leadership
Use data, guest feedback, and operational insights to continuously refine and optimize marketing efforts in line with evolving client expectations

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

10 plus years of experience in strategic marketing, ideally within hospitality, food service, luxury retail, or complex operational environments
Proven experience working with high end or enterprise clients who expect rigor, discretion, and elevated execution
Deep understanding of hospitality operations, merchandising, guest experience, and attention to detail Demonstrated success leading complex cross functional initiatives with multiple stakeholders
Strong executive presence with exceptional communication, storytelling, and organizational skills 5 plus years of people management experience, leading and developing high performing teams
Comfort operating in fast moving, in person environments where real time problem solving is required

Location and Travel Requirements

NYC based role with a primary presence at the clients NYC headquarters
In office Monday - Friday or traveling only, no remote option
50% or more travel to national portfolio locations based on needs of business

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About Company

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.