Senior Marina Dockmaster Bay Point Marina

Job Summary

The Senior Dockmaster is responsible for serving marina customers and guests and overseeing the dock day to day duties of the marina staff, acting at the Marina GM when the Director of Marinas is not present; as well as maintaining the cleanliness of the marina by performing the following duties.

Primary Responsibilities & Essential Functions

• Provides the highest level of customer and guest services, expedites any and all requests from vessels including transport of patrons and baggage to and from dockside, delivery of provisions and packages
• Coordinate closely with the marina team and dock staff to ensure smooth operations.
• Lead, manage, and develop all marina staff, including dock staff, and service leadership
• Carries out routine cleaning duties that meet established quality standards for all marina-related operations; ensures the recognized standards are maintained and that quality, and delivery commitments are met
• Assists other Dockmasters and Dockhands in marina related duties such as securing boats to docks, connecting and monitoring utility services (power, water and telephone), black water pump out, waste disposal and facility sanitation
• Routinely operates, motor and water vehicles and other various mechanized equipment
• Provides general security and supports marina and facility security teams in their security related efforts; reports disturbances in dock area to superiors and maintains general vigilance
• Assists refueling operations when required at the marina refueling facility, ensures safe refueling procedures
• Provides service to marina and facility guests and carries out routine marina maintenance
• Complying with instructions or duties as may be reasonably assigned
• All other duties as assigned