Senior Manager, Technology Operations

Role summary:

Walmart's Item Experience & Content Strategy organization is looking for a strategic and action-oriented leader to shape how hundreds of millions of customers discover, browse, and shop online. As the Senior Manager of Trend Intelligence on the Social Commerce team, you will lead the strategic management, automation, and delivery of initiatives that turn trend and social signals into actionable insights and customer experiences. This is a highly cross-functional, high-impact opportunity to scale Walmart's Trend Hub, leveraging social data pipelines to influence the end-to-end customer journey on Walmart.com.

About the team:

Walmart is redefining the ways we discover and shop by blending content, culture, and commerce. The Social Commerce team helps power this transformation by building cutting-edge experiences on-site, enabling new sources for rich content, leveraging creator and community-led insight, and scaling trend intelligence across the enterprise. Alongside our Item Experience and Content Strategy teammates, we aim to make Walmart the most insightful, engaging, and effortless place to shop.

What you'll do:

• Define Walmart's trend-understanding, owning the data pipeline from social signals to centralized insight.
• Manage relationships with data providers, evaluate emerging sources, lead partner negotiations, and drive integration prioritization for Trend Hub.
• Partner with Product and Engineering to refine trend-understanding logic, enhance internal dashboards, and maximize insight visibility.
• Collaborate across Walmart to integrate trends into various org/team workflows, helping stakeholders build trend-informed features that elevate customer experiences.
• Leverage data analysis/modeling to handle large datasets, validate logic, and turn raw data into recommendations.
• Develop business cases and roadmaps to pitch ideas, influence priority, and secure buy-in from leadership.
• Turn ambiguous challenges into actionable playbooks, long-term strategy, and automation.

What you'll bring:

• Action-Oriented Leadership: Ability to thrive in ambiguity, applying structure and robust frameworks to accelerate end-to-end results.
• Strategic Problem-Solving: Strong analytical mindset to develop long-term, sustainable solutions to complex operations issues in real-time.
• Data-centricity: Proven ability to leverage data insights to inform strategic decisions, identify business opportunities, and validate processes.
• Domain Expertise: Deep understanding of the social platform landscape, trend-detection tools, and modern social commerce innovations.
• Executive Storytelling: Exceptional storytelling capabilities, with the ability to construct and deliver audience-specific, enterprise-level narratives.
• Collaborative Ownership: Proactive leadership style, demonstrating the ability to manage complex initiatives independently while unifying cross-functional teams.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam''s Club facilities. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00

Hoboken, New Jersey US-10279: The annual salary range for this position is $108,000.00 - $216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

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