Senior Manager Speaker Programs

Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!

The Senior Manager, Speaker Programs is responsible for the operational management and execution of promotional speaker programs with primary accountability for ensuring programs are delivered efficiently, compliantly, and in alignment with company policies, SOPs, business processes, and applicable industry requirements.

This role serves as the operational lead for speaker program execution and provides oversight across vendor performance, speaker bureau logistics, speaker contracting support, exception management, aggregate spend reconciliation, promotional review submissions, field support, reporting, systems, and process improvement. The Senior Manager partners closely with Commercial, Marketing, Legal, Compliance, Finance, IT, Field teams, and external vendors to resolve operational issues, improvement program effectiveness, and maintain compliant and sustainable speaker program processes.

Essential Functions:

Speaker Program Execution & Vendor Oversight

• Own end-to-end speaker program operations from program intake planning through execution, reconciliation, documentation, and closeout.
• Oversee vendor performance and execution across logistics, attendee management, reporting, documentation, and ensuring effective service delivery
• Monitor program activity and vendor performance against established expectations, timelines, KPIs, and SLAs; Proactively identify risks or performance gaps, drive resolution, and escalate significant risks as appropriate.
• Ensure programs are executed according with applicable SOPs, business processes, contractual requirements and compliance standards.
• Manage speaker bureau operations including onboarding, contracting coordination, FMV documentation, training requirements, utilization monitoring and ongoing administration.
• Partner with Legal, Compliance, Marketing, Field teams, and external vendors to resolve complex operational issues and ensure timely completion of speaker requirements.
• Identify opportunities and recommend improvements to strengthen vendor performance, program execution, and operation consistency.

Compliance Operations, Exceptions & Spend Reconciliation

• Manage the operational process for speaker program exception requests including intake, review coordination, tracking, documentation, resolution, and follow-up.