Senior Manager, Software Engineering

Our Company

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.

What You'll Do

We are seeking a Senior Manager, Software Engineering to lead teams building AI Platform, Intelligent Observability, you will lead the strategy, execution, and evolution of Teradata's observability capabilities across AI applications, developer tooling, and platform services. Reporting to the Dir, Eng Observability, this role is responsible for ensuring Teradata's platforms are observable by design-delivering deep visibility, actionable insights, and intelligent automation across hybrid and multi-cloud environments.

You will lead teams building observability systems that support AI-driven operations, platform reliability, engineering productivity, and customer transparency, positioning observability as a core enabler of Teradata's AI-native platform strategy.

• Define and execute Teradata's observability vision across AI applications, developer tooling, and platform services.
• Lead and scale teams responsible for telemetry collection, metrics, logs, traces, events, and observability intelligence.
• Establish a unified observability architecture that supports proactive monitoring, troubleshooting, and performance optimization at enterprise scale.
• Drive adoption of observability best practices across engineering teams, embedding observability into CI/CD, DevOps, and AI workflows.
• Partner with AI and automation teams to apply intelligent analysis, anomaly detection, and automation to reduce operational toil and improve MTTR.
• Set operating mechanisms, success metrics, and engineering standards to ensure reliability, scalability, and continuous improvement.
• Represent observability as a strategic platform capability that enhances customer trust, transparency, and differentiation.

Who You'll Work With

You will partner closely across engineering, product, and platform leadership to embed observability into everything Teradata builds.

• AI Apps, Tooling & Automation Teams: Align observability strategy with AI-enabled tooling, automation frameworks, and developer experience initiatives.
• Platform & Cloud Engineering: Partner to ensure telemetry, monitoring, and diagnostics are deeply integrated across AWS, Azure, and GCP deployments.
• Product Management: Collaborate to define observability use cases that support both internal teams and external customer-facing experiences.
• Security & Compliance: Ensure observability systems meet enterprise requirements for data privacy, access controls, and governance.
• Customer Support & Operations: Enable faster issue detection, root cause analysis, and resolution through intelligent telemetry and insights.

What Makes You a Qualified Candidate

• 10-12+ years of software engineering experience, including 5+ years in engineering leadership roles.
• Proven experience leading UI or full‑stack teams building large‑scale, customer‑facing enterprise products.
• Deep expertise in modern frontend development with React and JavaScript/TypeScript.
• Strong understanding of system design and integration with distributed backend services (Node.js, Java, or Python).
• Experience delivering products in fast‑paced, platform‑oriented environments.
• Demonstrated ability to lead multiple teams and drive execution across organizational boundaries.

What You'll Bring

• Strong product and engineering judgment with a focus on simple, scalable, and user‑centric solutions.
• Experience setting quality standards through automated testing, CI/CD, and engineering best practices.
• Ability to operate effectively in ambiguity and bring clarity to complex initiatives.
• Passion for building AI‑enabled products that solve real customer problems.
• Excellent written and verbal communication skills with the ability to influence at all levels.

Why We Think You'll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.

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