Location: Plano, TX, United States

Job Description

Role Summary

The Senior Manager, Sales Operations – Data Center is a highly analytical, execution-focused leader responsible for supporting and optimizing the sales organization across the Data Center business. The role drives forecasting accuracy, Salesforce discipline, pipeline management, sales-stage governance, revenue visibility, and operational reporting.

The ideal candidate has hands-on experience supporting data center, infrastructure, colocation, hyperscale, low-voltage, and structured cabling sales teams. This individual partners with sales leadership to translate pipeline activity into accurate forecasts, actionable insights, and predictable revenue outcomes.

Key Responsibilities

• Own and manage sales operations processes for the Data Center business, including pipeline reviews, forecast submissions, sales-stage accuracy, and opportunity hygiene.
• Partner closely with sales leadership to improve forecasting accuracy from quarter to quarter, including commit forecasts, upside opportunities, risks, and funnel health.
• Manage and analyze Salesforce data to maintain accurate reporting, clean opportunity tracking, and concise, executive-ready dashboards.
• Track and report pipeline movement, bookings, revenue, sales productivity, and conversion rates across defined sales stages.
• Standardize sales-stage usage and train the sales team to improve forecast reliability.
• Analyze pipeline and revenue data across multiple dimensions to identify risks, gaps, trends, and opportunities to improve sales execution.
• Support weekly, monthly, and quarterly business reviews with clear reports, insights, and recommendations.
• Serve as a trusted operational partner to senior sales leadership, providing timely visibility into the revenue book, active opportunities, and forecast movement.
• Collaborate with Revenue Operations, Finance, Sales, and Delivery teams to align forecasts, bookings, revenue recognition, and operational capacity.
• Identify process gaps and implement improvements that increase sales efficiency and forecast predictability.

Required Qualifications

• 8–12+ years of experience in Sales Operations, Revenue Operations, Business Operations, or Sales Strategy.
• Strong experience supporting sales teams in data center, colocation, hyperscale, infrastructure, technology services, low-voltage, cabling, networking, or related fields.
• Advanced Salesforce experience, including dashboards, reports, opportunity management, forecasting, and pipeline analysis.
• Strong understanding of sales forecasting, commit forecasts, upside opportunities, pipeline stages, sales cycles, bookings, and revenue tracking.
• Ability to analyze complex data and translate findings into clear business insights for sales leadership.
• Experience supporting quota-carrying sales teams and improving CRM discipline.
• Experience with Salesforce or a related CRM tool is required.
• Strong communication skills and the ability to collaborate cross-functionally with Sales, Finance, Operations, and Executive Leadership.
• Bachelor’s degree required; MBA or MS preferred.