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Senior Manager, Product Management (External Services), AWS Identity & Secrets

Amazon.com Inc

  • Seattle, WA
  • 15 days ago

    Highlights

    We"re a self-contained product team: product managers, engineers, a customer-facing solutions architect, and analytics partners, so an idea can travel from a customer"s problem to a shipped feature without leaving the group. It"s a high-visibility role: the roadmap you own gets reviewed by AWS"s most senior leaders, and you"ll be working at the center of how identity and secrets are evolving for the next generation of applications and AWS workload identity.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Every application has to answer two questions before it can do anything: who are you, and what"s the secret that proves it? You"ll shape how AWS customers answer both - at a scale measured in hundreds of millions of monthly active users.

    We"re looking for a Senior Product Management leader to set the direction for two of AWS"s most foundational security services - Amazon Cognito (customer identity and authentication) and AWS Secrets Manager (managing the secrets and credentials applications rely on) - and to build the team behind them. Each service has its own customers, its own roadmap, and its own reason to exist. Your job is to lead the product team across both, sharpen the strategy for each, and find the places where the two add up to more than the sum of their parts. You"ll own the whole story - vision, roadmap, go-to-market, and pricing - and you"ll ground your calls in data, not opinions. It"s a high-visibility role: the roadmap you own gets reviewed by AWS"s most senior leaders, and you"ll be working at the center of how identity and secrets are evolving for the next generation of applications and AWS workload identity.

    Key job responsibilities

    • Set the multi-year vision and roadmap for Cognito and Secrets Manager - growing each as a first-class product, and spotting the bets that connect them.
    • Lead, coach, and grow a team of product managers - set the bar for the craft, help people build their careers, and raise the ceiling on what the team can take on.
    • Own go-to-market and pricing - partner with sales, marketing, and field teams on how you launch and drive adoption, and make the pricing calls that shape how customers buy and grow.
    • Run the business by the numbers - decide which metrics matter, partner with your analytics and business intelligence team to build the reporting behind them, and let the data drive where you invest.
    • Turn customer signal into the bets worth funding - figure out where the next wave of growth comes from, and make the case that gets it resourced.
    • Translate what customers need into what engineering builds - write the narratives, requirements, and user stories that give the team an unambiguous target, and stay with it from idea to launch.
    • Make the hard prioritization calls across a wide set of partners - engineering, security, field, and partner teams - clearing roadblocks and building the buy-in to move.
    • Bring senior leaders along - earn agreement on the vision and the plan at the most senior levels, and never let leadership get surprised on risk.
    • Stay close to the craft - this is a hands-on product leader, not a manager who"s stepped away from the work. Expect to spend part of your time building product yourself.

    A day in the life

    You start the morning on a customer escalation about rotating secrets at scale, and turn it into a roadmap question your team digs into together. By the afternoon you"re in an adoption dashboard with your analytics partner, deciding whether a recent pricing change is actually working - then pressure-testing the story with engineering before a leadership review. You"re just as comfortable in the doc, in the data, and in the room.

    About the team

    We build the services that let applications answer two basic questions: who is this, and can I trust the secret that proves it? Amazon Cognito signs users in for developers worldwide, and AWS Secrets Manager protects the credentials their applications depend on - both at enormous scale.

    We"re a self-contained product team: product managers, engineers, a customer-facing solutions architect, and analytics partners, so an idea can travel from a customer"s problem to a shipped feature without leaving the group. We start from customer signal, argue from data, and stay hands-on. Our ambition: make identity and secrets the secure, obvious default for every builder on AWS.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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