Senior Manager, Optical Laboratory

Job Summary:

• Leads all aspects of our Northern California Optical Manufacturing Lab in Richmond, CA
• Leads/manages a team of 110+ FTEs and 5 direct reports producing 450K eyeglass orders per year
• Optimizes productivity while achieving quality eyeglasses and high member satisfaction
• Leads teams to achieve key metrics including Turnaround Time (TAT), quality, first pass yield, and other member satisfaction metrics
• Ensures compliance with safety rules, policies, procedures and KPs Principles of Responsibility
• Identifies opportunities and creates action plans for improved efficiencies and productivity
• Supports employee engagement to fulfill our vision of service/quality excellence
• Must be capable to lead in Labor Management Partnership environment
• Leads 24-hour x 5 days per week manufacturing organization with 110+ FTEs to support eyeglass manufacturing of 10,000 orders per week.

Location: Richmond, CA (Onsite) Currently 0% remote, but we have opportunities remote work perhaps one day per week. Based out of Optical Manufacturing Lab at 930 Marina Way South Richmond, CA 94804

Required Skills

• Bachelors degree in Business Management, Business Administration, Science, Technology, Engineering, or Mathematics (STEM), or related field AND minimum eight (8) years of experience in an optical lab

Preferred or Nice-to-have Skills

• Preferred Qualifications: Optician Certification from the American Board of Opticianry. Six Sigma Green Belt Certification. Manufacturing experience Supply Chain Management

Years of Experience: minimum eight (8) years of experience in an optical lab environment or directly related field OR Minimum eleven (11) years of experience in an optical lab environment or a directly related field.

Industry Experience: Manufacturing and / or Optical Laboratory

Education Requirements: Bachelors degree