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Senior Manager: Lift Experience

Vail Resorts

Park City, UT

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JOB DETAILS
SALARY
$75,000–$100,000 Per Year
SKILLS
Best Practices, Budgeting, Business Operations, Coaching, Communication Skills, Construction, Continuous Improvement, Driver's License, Employee Assistance Plan, English Language, Financial Management, Health Insurance, Leadership, Maintain Compliance, Microsoft Office, Operations Management, Operations Processes, Performance Management, Regulatory Requirements, Retail, Safety Standards, Safety/Work Safety, Sales, Service Delivery, Staff Motivation, Staff Training, Training Program, Training/Teaching
LOCATION
Park City, UT
POSTED
7 days ago
Create Your Experience of a Lifetime!


Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).


Job Benefits


+ Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

+ MORE employee discounts on lodging, food, gear, and mountain shuttles

+ 401(k) Retirement Plan

+ Employee Assistance Program

+ Excellent training and professional development

+ Referral Program


Full Time roles are eligible for the above, plus:


+ Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

+ Free ski passes for dependents

+ Critical Illness and Accident plans


Job Description:

The Senior Manager of Lift Experience is responsible for the year-round supervision and operation of resort lifts, ticket/pass verification and all Lift Experience department employees. This role is a member of the mountain operations team with additional resort related oversight duties.


Job Specifications:


+ Starting Wage: $ 75,000 - $ 100,000 + Annual bonus


+ Employment Type: Year Round


+ Shift Type: Full Time hours available


+ Minimum Age: At least 18 years of age


+ Housing Availability: No


Job Responsibilities:


+ Lead safe, effective, year-round lift operations, including ticket/pass verification, while ensuring full alignment with company safety standards, regulatory requirements, and operating procedures.

+ Develop and manage departmental financial performance, including building, adjusting, and executing budgets as well as delivering on project cost and timeline commitments for assigned capital an construction initiatives.

+ Partner across the resort to drive operational excellence, maintaining strong working relationships and communication practices with lift maintenance, product sales and services, and other operational teams to ensure seamless execution and guest experience.

+ Ensure regulatory compliance and agency coordination, including training staff on applicable federal,state, and local requirements.

+ Build and sustain a high-performing team, including implementing training programs, reinforcing performance management standards, and developing future leaders within the department and broaderorganization.

+ Drive service excellence and guest experience standards, setting expectations, coaching teams, and motivating employees to consistently deliver a high-quality guest experience.

+ Leverage enterprise best practices and continuous improvement, participating in company centers of excellence and implementing initiatives to improve safety, efficiency, and service delivery.


Job Requirements:


+ Valid Driver’s License with a clean driving record

+ Demonstrated leadership experiencein a ski resort or similar operational environment, including responsibility for safety, guest experience, and financial performance (typically 5+ years in supervisory/leadership roles)

+ Advanced skiing/riding abilityin variable terrain and conditions, with the ability to operate effectively in a mountain environment

+ Strong communication skills in English, including the ability to read, write, and effectively communicate with employees, leadership, and external partners

+ Working knowledge of business and operational systems, including Microsoft Office, Smartsheet tools, or similar platforms

+ Ability to work a flexible schedule, including weekends and holidays, based on operational needs


The expected pay range is $ 75,000 - $ 100,000 + Annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.


We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.


_Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._


_Requisition ID 515173_

_Reference Date: 06/11/2026_

_Job Code Function: Lift Experience_

About the Company

V

Vail Resorts

Vail Resorts, Inc. is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations. At Vail Resorts, our mission is simple – to create the Experience of a Lifetime for our employees, so they can, in turn, provide exceptional experiences for our guests.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Sports and Physical Recreation
WEBSITE
https://jobs.vailresortscareers.com/