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Senior Manager, Engineer - Facilities & Operations

Fidelity

  • Merrimack, New Hampshire
  • 3 days ago
  • Remote

    Highlights

    Real Estate Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. This role leads engineering operations, oversees a multidisciplinary team, and ensures the safe and efficient operation of electrical, HVAC, UPS, generator, fire protection, and building automation systems.
    Fidelity

    Numbers & Facts

    LocationMerrimack, New Hampshire (
    Remote
    )
    IndustryBanking
    Company Size10,000 employees or more
    Year Founded1946
    Websitehttps://jobs.fidelity.com/

    Description

    Fidelity will not provide immigration sponsorship for this position.

    Job Description:

    The Role

    The Senior Manager, Facilities & Engineering is responsible for the reliability, maintenance, and uptime of a mission-critical facility. This role leads engineering operations, oversees a multidisciplinary team, and ensures the safe and efficient operation of electrical, HVAC, UPS, generator, fire protection, and building automation systems.

    The position manages preventive and corrective maintenance programs, vendor performance, regulatory compliance, and employee development while supporting facility projects, budgets, and operational improvements.


    Primary Responsibilities

    • Lead daily engineering operations for a 24/7 critical facility environment.
    • Ensure reliability and uptime of power, cooling, HVAC, UPS, generator, fire protection, and building automation systems.
    • Oversee preventive and corrective maintenance programs for all building infrastructure.
    • Manage, develop, and train engineering staff; drive performance and succession planning.
    • Direct and oversee vendors and contractors, ensuring compliance with safety, security, and operational standards.
    • Support facility projects, budgets, capital improvements, and change management processes.
    • Review maintenance logs, work orders, inspections, and operational reports for accuracy and completion.
    • Coordinate emergency response activities and critical system recovery procedures.
    • Ensure compliance with OSHA, environmental regulations, ISO standards, and company engineering requirements.
    • Maintain documentation, maintenance schedules, training programs, and operational controls to mitigate risk.

    The Expertise and Skills You Bring

    • 5+ years of experience in similar role in a 24x7 mission critical operation
    • Demonstrated complete knowledge in electrical and mechanical equipment and systems.
    • Previous management experience
    • Technical training or Associates/Bachelor’s degree in a relevant (mechanical or electrical engineering) field



    The Team

    The Engineering Team is responsible for the 365/24/7 monitoring/triage and maintenance for all critical infrastructure systems. The team works to ensure equipment operates reliably, and the uptime for all facilities is supported.

    Fidelity’s Onsite Working Model
    Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

    Certifications:

    Category:

    Real Estate

    Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

    About Company

    We help over ~40 million people feel more confident in their most important financial goals, manage employee benefit programs for nearly 23,000 businesses, and support more than 3,600 advisory firms* with innovative investment and technology solutions to grow their businesses. Our diverse businesses and independence give us insight into the entire market and the stability needed to think and act for the long term as we deliver value to you.

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