Senior Manager - Employee Relations

Oversees and manages complex, sensitive, and high-risk employee relations matters, including investigations, grievances, workplace conflicts, employee complaints, and disciplinary matters; ensures timely and effective resolution of employee relations matters and provides guidance on matters assigned to Employee Relations staff. The Senior Manager - Employee Relations is responsible for the day-to-day management of the College's employee relations program, including workplace investigations, grievance administration, conflict resolution, policy interpretation, and employee relations consultation.

Special Instructions

Dear Applicant,

The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:

• Social Security Number
• Date of Birth
• Age
• Citizenship Status
• Gender
• Ethnicity/Race
• Marital Status
• Applicant Photos
  

* A redaction guide can be found by clicking here.

Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.

Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Job Description

Department: Human Resources

General Statement of Job

The Senior Manager - Employee Relations is responsible for the day-to-day management of the College's employee relations program, including workplace investigations, grievance administration, conflict resolution, policy interpretation, and employee relations consultation. The position supervises Employee Relations staff and is accountable for the quality, consistency, timeliness, and compliance with employee relations matters. The Senior Manager also serves as a strategic advisor to management on complex employee relations issues, organizational risk, and policy implementation.

Specific Duties and Responsibilities

Essential Functions:

• Supervises Employee Relations staff and is accountable for the quality, consistency, timeliness, and compliance of employee relations services. Establishes performance expectations, monitors caseloads, reviews work quality, and provides coaching, training, and performance management.
• Oversees and manages complex, sensitive, and high-risk employee relations matters, including investigations, grievances, workplace conflicts, employee complaints, and disciplinary matters; ensures timely and effective resolution of employee relations matters and provides guidance on matters assigned to Employee Relations staff.
• Conducts and oversees impartial and thorough investigations involving employee disciplinary matters, grievances, allegations of discrimination, non-compliance, and other workplace concerns; prepares findings and recommendations as appropriate and in consultation with the Director of Human Resources.
• May conduct investigations related to Title IX, VAWA, Campus SaVE, Clery Act, Section 504/ADA, and other assigned compliance areas in accordance with applicable laws, regulations, and institutional requirements.
• Serves as a strategic advisor to administrators and campus stakeholders regarding employee relations matters, workplace conflict, policy interpretation, performance concerns, corrective action, and organizational risk.
• Assists in the review, development, implementation, interpretation, and communication of College policies, procedures, and practices to support compliance, consistency, and effective employee relations.
• Develops and delivers training and educational programs related to employee relations, workplace conduct, employment law, College policies, and supervisory best practices.
• Develops and recommends procedures, guidance, and best practices for supervisors and administrators to promote consistent application of College policies and compliance with applicable laws and regulations.
• Identifies employee relations trends, workplace concerns, and potential areas of organizational risk and recommends strategies, training, policy enhancements, and corrective actions to support a positive and productive work environment.
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• Assists College personnel in identifying, evaluating, and resolving workplace concerns; facilitates discussions, mediations, and conflict-resolution efforts using diplomacy, negotiation, and problem-solving skills.
• Oversees the administration of complaint, grievance, and investigation processes; ensures compliance with established timelines; maintains comprehensive records; m