Senior Manager, Data Operations Engineering

Lead a team that brings Apples most ambitious products to life. We are looking for an exceptional and highly motivated Senior Manager to lead our teams data collection efforts across a variety of core technologies. In this role, you will own the vision, strategy and execution of large-scale data operations; growing and developing a team of talented engineers while driving alignment across hardware, software, infrastructure and algorithm organizations. A deep understanding of data collection and user study fundamentals, proven people leadership and a strong command of Apples product ecosystem will be critical to succeeding in our highly dynamic and cross-functional landscape.Lead, grow and inspire a team of Data Operations Engineers; setting clear goals, fostering a culture of accountability and continuous improvement and developing team members at every career stage Own the strategic vision for data collection and user study operations, translating organizational priorities into team roadmaps, resource plans and measurable outcomes Drive large-scale data collections and user studies for algorithm development domestically and internationally, ensuring operational excellence across all phases of execution Partner at the director level across hardware, software, infrastructure and algorithm teams to define requirements, resolve cross-functional blockers and align on shared priorities Oversee headcount planning, hiring and onboarding; actively building a diverse, high-performing team Champion HW/SW platform readiness, directing bring-up and long-term maintenance of pre-release platforms used across multiple locales Present program health, risks and strategic recommendations to senior and executive leadership with clarity and confidence Establish and scale operational processes, including documentation standards, vendor management frameworks, study design protocols and data offload practicesBS and a minimum of 10 years relevant industry experience 3+ years of direct people management experience with a demonstrated track record of building and developing high-performing technical teams Willingness and ability to travel to Apple and vendor study locations a minimum of 10-15% of the year Ability to work in an office environment a minimum of 3 days per weekExperience scoping, bidding and contracting third-party vendors for short and long-term projects at scale Strong background in creating complex roadmaps/schedules with timely delivery across key milestones and multiple concurrent work streams Exceptional cross-functional influence; a track record of driving alignment and outcomes across engineering, operations and research organizations without direct authority Motivated and proactive approach to resolving issues and anticipating organizational needs before they become blockers Challenges the Status Quo: in the absence of process, create it, document it and socialize it. When the process doesnt make sense, drive innovation; when faced with a difficult problem its not about what we cant do but rather "Yes, but-" Clear and concise written and verbal communication; able to adapt style fluidly for executive audiences, technical engineers and external vendor partners alike Sound technical troubleshooting and triage methodology with experience overseeing pre-release hardware and software platforms Experience creating human-centric data collection protocols and general data offload practices