1st Level Support, Communication Skills, Consumer Protection, Cross-Functional, Customer Experience, Customer Support/Service, Ecosystems, Embedded Systems, Emerging Technology, Leadership, Legal, Maintain Compliance, Marketing, Product Development, Product Engineering, Product Support, Product/Service Launch, Regulations, Regulatory Compliance, Regulatory Requirements, Risk, Risk Analysis, Scalable System Development, Team Player
Sr. Manager, Emerging Products & Global Dining Regulatory Risk ID, Advisory and Assessment
Overview
The Sr. Manager, Emerging Products & Global Dining Regulatory Risk ID, Advisory and Assessment will provide strategic first line regulatory advisory support for innovative and evolving digital product and capabilities across Amex Digital Labs and Global Dining.
This role will support emerging commerce experiences, digital wallets, stablecoin initiatives, and next-generation payment capabilities by embedding compliance expertise into product development processes and working with stakeholder teams to enhance and improve existing control environments across Amex Digital Labs and Global Dining.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
- 4-8+ years of product compliance, fintech compliance, or regulatory advisory experience
- Experience supporting digital products, payments, wallets, or fintech ecosystems
- Strong understanding of consumer protection and payments regulations
- Ability to navigate ambiguity and rapidly evolving environments
- Strong executive presence and communication skills
- Experience partnering with product and technology organizations
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
- Support regulatory applicability and LRR mapping activities
- Provide embedded compliance guidance to product and engineering teams
- Support compliance risk assessments for new capabilities and launches
- Advise on evolving regulatory requirements impacting emerging technologies
- Review marketing materials, disclosures, and customer communications
- Support product governance and launch approval processes
- Partner cross-functionally with Legal, Privacy, Risk, and 2LOD Compliance
- Identify compliance risks associated with new customer experiences
- Help develop scalable compliance frameworks for emerging products
- Support regulatory applicability and LRR mapping activities
- Provide embedded compliance guidance to product and engineering teams
- Support compliance risk assessments for new capabilities and launches
- Advise on evolving regulatory requirements impacting emerging technologies
- Review marketing materials, disclosures, and customer communications
- Support product governance and launch approval processes
- Partner cross-functionally with Legal, Privacy, Risk, and 2LOD Compliance
- Identify compliance risks associated with new customer experiences
- Help develop scalable compliance frameworks for emerging products