Senior Manager - Community Engagement, AWS InCommunities

AWS is hiring a Senior Community Engagement Manager to lead InCommunities initiatives for the AWS Data Center Community for the America Central region. This position will be based out of the Chicago or Columbus, OH and will support the business across the America Central region. This is a strategic role that will allow the right candidate to Dive Deep to support the AWS business.

As a Senior Community Engagement Manager, you will:

Be a subject matter expert on external and crisis issues management and working with our neighbors around our Data Center Infrastructure. You will Identify and collaborate with partner organizations and key stakeholders to understand community needs, build relationships and collaborate on impactful outcomes. You will serve as the region's community issues escalation point and lead the identification and deployment of programs designed to have sustaining and lasting impacts in the communities we live and work. The AWS InCommunities team launches long-term, innovative programs that will have a lasting impact in our regions around the world where we work, live, and raise our families. AWS InCommunities is obsessed with being good neighbors, and we start with the community and work backwards to represent infrastructure communities inside AWS.

Key job responsibilities

• Lead strategy development and bespoke execution of Community Engagement expertise for major development projects
• Lead a team of community engagement managers in the region
• Design and execute InCommunites signature events and programs. Provide vision for sustainable community engagement initiatives across the region, and manage these initiatives with attention to detail and a high bar for quality.
• Communicate the impact of InCommunities programs internally and externally. Represent AWS Infrastructure publicly in meetings with internal and external stakeholders. Utilize multiple communications channels including, but not limited to newsletters, the intranet, social media, and email campaigns to drive employee awareness and involvement in community engagement initiatives.
• Serve as the region's Issues leader. Be able to proactively address internal and external issues that pose reputational risks to AWS and business objectives. Serve as the point of contact for community-centric issues and concerns.
• Support community assessment for new sites in the region, identify potential community related risks and develop a community engagement plan to proactively mitigate the risks.
• Capture data to demonstrate community engagement's quantified and qualified impact on AWS Infrastructure, its employees, and the community, and communicate these values internally and externally.
• Work with cross-functional teams including engineering, operations, real estate, energy, water, sustainability, construction, legal, public policy, and public relations to deliver results.
• Be physically, on-the-ground in locations, roll up sleeves and get work done when required.