Senior Manager (Client Retention)

Summary:

• Location: New York, NY
• Duration: 6 months

Responsibilities:

• Support the development of growth strategies designed to drive customer acquisition, increase client engagement, and improve retention outcomes.
• Analyze client, market, and business performance data to develop strategic recommendations that address commercial and financial feasibility.
• Develop executive-level presentations, analyses, and materials for senior leadership decision-making.
• Support project execution by helping define roadmaps, milestones, and key deliverables across multiple workstreams.

Requirements:

• Bachelor’s degree in Business, Marketing, Economics, Finance, or a related field.
• Minimum 5 years of experience in management consulting, corporate strategy, growth strategy, business development, or a related field.
• Strong understanding of front-end business functions, including marketing, customer growth, and commercial strategy development.
• Financial services experience is required; insurance industry experience is a plus.
• Strong analytical and problem-solving skills with the ability to synthesize complex information into clear recommendations.
• Ability to work independently in a fast-paced environment while managing multiple priorities.

Preferred Skills:

• Experience in strategy development, growth initiatives, customer acquisition, and go-to-market planning.