Senior Legal Operations Analyst

Job Description

Summary

The Senior Legal Operations Analyst is a member of the Legal Operations & Strategy team, accountable for delivering the Legal Department''s reporting, analytics, and operational infrastructure at Lazer Logistics. This role owns the design and management of reporting and financial performance"building Power BI dashboards, analyzing outside counsel spend, and supporting budgeting, forecasting, and data-driven decision-making. This role also leads legal tools, trackers, and technology enablement, including litigation and contract tracking systems, AI adoption, and end-to-end project execution to drive operational excellence. The ideal candidate is highly analytical with strong technical fluency across data, financial modeling, and legal technology, and able to translate insights into actionable business outcomes.

Job Description

Reporting and Analytics

• Own the Legal Department''s reporting function " designing, building, and maintaining dashboards and reports that deliver regular, accurate, and actionable insights to legal leadership and executive stakeholders.
• Develop and manage a Power BI reporting environment that surfaces key legal metrics, outside counsel spend, matter status, and departmental performance on a recurring basis.
• Conduct trend analysis across legal data sets to identify patterns, surface risks, and support data-driven decision-making by the VP and CLO.

Outside Counsel Spend and Financial Management

• Analyze and report on outside counsel (OC) spend, tracking spend against budgets, identifying variances, and providing actionable recommendations to reduce cost and improve value.
• Support legal department budgeting and forecasting processes, maintaining financial models and working closely with Finance to ensure accuracy and alignment.
• Manage fixed-price and alternative fee arrangements with outside counsel, coordinating with firms to ensure billing compliance and data completeness.
• Coordinate directly with outside counsel firms to collect, validate, and standardize billing and matter data; build and maintain searchable, usable databases that give the legal team reliable access to firm and matter information.

Legal Tools and Trackers

• Design and build a comprehensive litigation tracker " an integrated, searchable, and actively maintained system that provides the legal team with real-time visibility into the status, exposure, and activity across all active matters.
• Track and report on key metrics related to FPP terms, contract terms and statuses, and critical contract data " maintaining a centralized, current view of the department''s contractual obligations, renewal dates, fee arrangements, and performance against agreed terms.
• Administer and optimize legal technology platforms, serving as the primary point of contact for configuration, user support, vendor relationships, and continuous improvement.
• Manage Smartsheet-based project portfolios and reporting workflows, ensuring the legal team''s initiatives are tracked, visible, and on schedule.

AI Enablement, Training, and Project Management

• Serve as the Legal Department''s internal resource for AI tools and technology " identifying opportunities, leading adoption of platforms including Claude and ChatGPT, and training team members to use tools effectively.
• Develop and deliver internal training programs that build the legal team''s proficiency across AI, reporting, and operational tools.
• Manage legal operations projects end-to-end, coordinating timelines, stakeholders, and deliverables to ensure on-time and on-scope execution.
• Support the VP of Legal Operations & Outreach in driving operational excellence and advancing the department''s strategic priorities.

Team Collaboration & Leadership

• Partner cross-functionally with Sales, Operations, Fleet, Safety, IT, Finance, and Human Resources to support legal and operational initiatives.
• Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.
• Other tasks as assigned.

Job Requirements

Qualifications and Experience

• Bachelor''s degree in related field required.
• Project management or related professional certification, or a demonstrated commitment to continuing professional education, preferred.
• 5+ years of progressive experience in legal operations, financial analysis, or operational leadership roles with high-growth organizations.
• Advanced proficiency in Excel required " including pivot tables, complex formulas, and financial modeling.
• Proficiency in Power BI required; experience building dashboards and automated reporting workflows.
• Experience with Smartsheet required; proficiency in project tracking, workflow automation, and cross-team coordination.
• Proficiency in AI tools required, including but not limited to Claude and ChatGPT; demonstrated ability to apply AI to improve operational and analytical workflows.
• Experience with contract lifecycle management platforms (e.g., LinkSquares, Intelagree or equivalent) strongly preferred.
• Experience with outside counsel management, legal spend analysis, or matter management preferred.
• Experience managing third-party vendors, tracking operational or project spend, and leading cross-functional initiatives may bring transferable skills applicable to this role.
• Strong project management skills with the ability to manage multiple concurrent initiatives.
• Excellent verbal and written communication skills, including strong executive presentation abilities.
• Collaborative and able to build effective partnerships across legal, finance, commercial, and operations teams.
• Demonstrated ability to lead process improvement, system builds, and operational transformation.
• Proficiency with Microsoft Office (Word, Teams, Outlook, etc.).
• Must be flexible and adaptable to the ever-changing market and Lazer Logistics objectives and goals.
• Solutions oriented with intuitive critical thinking and leadership skills.
• Strong ethical and integrity code.
• Commitment to promoting diversity and inclusion with team and vendors.
• Ability to seek and navigate through challenges by maintaining optimism, respect, and dedication to Lazer Logistics'' overall purpose and core values.

We are an equal opportunity employer. All applicants will be considered for employment withoutattention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.